Heather Humphries

Senior Executive Assistant and HR Operations professional with 20+ years of experience supporting C-suite leaders, boards, and complex organizations across municipal government, corporate, nonprofit, legal, and regulated environments. Expertise in executive operations, calendar and priority management, board and leadership coordination, HR processes, confidential communications, and workflow improvement. Known for discretion, sound judgment, organization, and professionalism in fast-paced environments.

Executive Assistant to the City Manager - City of Titusville - Titusville, FL

(2026)

• Provided direct executive support to the City Manager, coordinating daily priorities, scheduling, communications, and high-level administrative matters.
• Managed the executive calendar and meeting logistics while coordinating with department leadership, City Council stakeholders, and internal and external contacts.
• Prepared and organized correspondence, meeting materials, records, and follow-up items to support timely executive decision-making.
• Handled constituent and stakeholder communications professionally, routing issues appropriately and supporting responsive follow-through.
• Maintained discretion and confidentiality when handling sensitive executive, personnel, and municipal matters.

Senior Executive Operations & HR Specialist - Dynatech International

(2025)

• Served as primary liaison to the Senior Vice President of Operations, managing executive communications, scheduling, priorities, and confidential matters.
• Coordinated complex calendars, travel, leadership meetings, agendas, materials, minutes, and action-item follow-up.
• Prepared reports, presentations, briefing materials, executive correspondence, expense reports, and reconciliations.
• Supported recruiting, onboarding, employee records, benefits documentation, policy updates, compliance requirements, and employee-relations matters.
• Coordinated company events and special projects while providing high-level administrative and operational support in a fast-paced corporate environment.

Senior Executive Operations & HR Specialist - Chamber of Commerce, Cocoa Beach, FL - Cocoa Beach, FL

(2023 - 2025)

• Provided high-level executive support to the President of Operations while supporting Chamber operations, member services, and community engagement.
• Managed communications, scheduling, records, membership databases, applications, renewals, invoicing, expense tracking, and reconciliations.
• Coordinated board meetings, agendas, minutes, materials, events, community programs, and leadership initiatives.
• Balanced executive support, administrative operations, and member-facing responsibilities in a fast-paced environment.

Executive Administrative Assistant - Brevard Family Partnership

(2020 - 2022)

• Provided high-level support to the Vice President, including calendar management, meeting coordination, and communications across leadership teams.
• Improved scheduling efficiency by proactively resolving conflicts and optimizing executive time; identified workflow gaps and improved documentation and tracking.
• Coordinated outreach initiatives, community events, donor engagement, and cross-functional executive support.

Staff Assistant to Program Director - Department of Children and Families - Palm Bay, FL

(2019 - 2020)

• Supported the Program Director with scheduling, communications, meeting coordination, documentation, and daily operational priorities.
• Coordinated onboarding, background checks, required documentation, and system data entry.
• Maintained confidential case files in FSFN and supported compliance with HIPAA and state requirements.

Entrepreneur / Business Owner - Self-Employed - Remote

(2016 - 2019)

• Managed all aspects of independent operations, demonstrating strong organization, adaptability, time management, and self-direction.

Criminal & Civil Court Clerk / Paralegal - Brevard County Clerk of Court - Melbourne, FL

(2011 - 2013)

• Provided courtroom and judicial administrative support across criminal and civil proceedings, including hearings, trials, sentencing, and docket preparation.
• Prepared and maintained case files, minutes, verdict forms, exhibits, legal research, and official court documentation with strict accuracy and confidentiality.

Business Operations & Client Experience Specialist - GSI Commerce

(2010 - 2011)

• Supported high-volume e-commerce client operations, account servicing, order processing, billing, shipping, and issue resolution.

Client Experience, HR & Operations - MIMA, FL

(2007 - 2010)

• Supported administrative, HR, front-office, patient relations, scheduling, intake, insurance verification, and pre-authorization processes in a fast-paced medical office.

Client Support & Services Specialist - Colonial Bank

(2005 - 2007)

• Provided high-volume banking client support, account servicing, transaction processing, documentation, compliance, and relationship management.

Office Manager / Human Resources - Maronda Homes

(2001 - 2005)

• Managed office operations and HR functions including payroll, production schedules, personnel records, recruitment, onboarding, employee relations, benefits, leave administration, contracts, accounts receivable, collections, and purchase orders.

Associate of Science - Paralegal Studies - Everest University