Heather Marrone

Seeking a Master Leader Course Facilitator position in a dynamic, growth-oriented organization. Aiming to leverage extensive leadership experience, curriculum expertise, and proven ability to develop high-performing teams to guide emerging leaders through transformational professional development and strategic organizational growth.

ENGLISH LANGUAGE ARTS TEACHER & INSTRUCTIONAL LEADER - EL DORADO HS

(2021-07)

• Facilitated professional learning communities and mentored 15+ junior educators
• Designed and delivered advanced curriculum to develop critical thinking and leadership skills
• Led departmental initiatives on effective instructional strategies and classroom leadership
• Demonstrated mastery of change management and organizational effectiveness
• Managed multiple concurrent projects while maintaining strict timelines and quality standards
• Fostered collaborative culture that encouraged independent thinking and innovation among team members

ORGANIZATIONAL LEADER & TRAINER - P.F. CHANG'S - Dallas, TX & Palo Alto, CA

(2016-07 - 2021-07)

• Led and developed 20-30 team members across multiple locations (Dallas, TX & Palo Alto, CA)
• Designed and facilitated comprehensive onboarding and leadership training programs
• Coached emerging leaders on execution, accountability, and team performance
• Created standardized processes and documentation for organizational consistency
• Managed high-stakes environments requiring strategic decision-making and conflict resolution
• Communicated vision and organizational values to diverse audiences
• Drove operational excellence in competitive, fast-paced business environment

STRATEGIC CONSULTANT & PROCESS DEVELOPER - EL CHARLATAN RESTAURANT

(2021-03 - 2023-12)

• Collaborated with cross-functional teams to implement organizational improvements
• Analyzed market trends and operational data to inform strategic decisions
• Developed comprehensive documentation and process frameworks
• Coordinated multi-disciplinary initiatives with stakeholder alignment

TEAM LEADER & TRAINER - AMBAR RESTAURANTE

(2020-05 - 2020-10)

• Mentored team members on quality standards and operational excellence
• Developed innovative approaches based on market analysis and best practices
• Ensured consistent execution of organizational standards

OPERATIONAL SPECIALIST - SABERTOOTH

(2018-05 - 2020-01)

• Trained and developed new team members on technical and interpersonal competencies
• Maintained high performance standards in collaborative, high-pressure environments
• Demonstrated reliability and adaptability in complex operational settings

M.A. - CURRICULUM & INSTRUCTION - UTEP (2025-01 - 2026-12)

B.A. - ENGLISH - UNIVERSITY OF PHOENIX (2020-01 - 2020-01)

ASSOCIATE OF ARTS - EPCC (2014-06 - 2014-06)

HS DIPLOMA - VALLE VERDE EARLY COLLEGE HS (2014-06 - 2014-06)