Front Desk Associate at LaQuinta Tacoma (2026-01 – Present)
- Created reservations to ensure efficient guest scheduling using property management systems
- Checked guests in and out quickly and efficiently, enhancing guest satisfaction
- Communicated with housekeeping to coordinate room readiness and resolve guest needs
- Answered the phone to address guest inquiries and facilitate smooth operations
- Handled guest requests and resolved issues, improving overall guest experience
- Processed payments accurately to maintain financial integrity
- Maintained cleanliness of front desk to uphold professional appearance
- Routed prepaid reservations to assure guests were not charged twice, preventing billing errors
Housekeeper at self employed (2022-01 – Present)
Front Desk Associate at Best western plus silverdale (2025-10 – 2026-01)
- Created reservations to optimize room occupancy and guest satisfaction
- Checked guests in and out quickly and efficiently, streamlining front desk operations
- Communicated with housekeeping to ensure timely room availability
- Answered the phone to address guest questions and coordinate services
- Handled guest requests and resolved issues to enhance guest experience
- Processed payments accurately to maintain financial records
Shift Manager at Papa John's (2024-07 – 2025-08)
- Placed team members in positions to maximize restaurant productivity and efficiency
- Addressed customer complaints to ensure high satisfaction and repeat business
- Tracked product and money to maintain inventory accuracy and financial accountability
- Trained new employees to uphold company standards and improve team performance
- Opened and closed the store, ensuring compliance with operational procedures
Front desk associate at Best western plus (2024-06 – 2025-08)
- Made reservations to optimize occupancy and guest satisfaction
- Reviewed tape chart to prevent overbooking and ensure smooth operations
- Checked guests in efficiently to provide a welcoming experience
- Answered phone calls to assist guests and coordinate services
- Helped guests with directions and recommendations for restaurants and local attractions
Shift lead at Little Caesars Pizza (2022-02 – 2022-12)
- Opened the store, counted tills, and managed bank deposits to ensure financial accuracy
- Trained new employees to maintain high service standards and operational consistency
- Handled customer complaints to resolve issues and retain customer loyalty
- Filled in at other stores when short staffed, supporting team continuity and operations
Delivery Driver at Amazon Flex/Uber Eats (2020-10 – 2022-12)
- Located assigned rack, scanned and loaded packages, delivering approximately 15-20 packages per hour
- Delivered packages efficiently to meet tight delivery schedules and ensure customer satisfaction
Front Desk Agent/Night Auditor at Clarion Inn near JBLM (2021-06 – 2022-02)
- Ran night audit to balance daily transactions and ensure accurate financial reporting
- Checked guests in and out, providing seamless service throughout their stay
- Made reservations and assisted customers to maximize occupancy and guest satisfaction
- Maintained lobby cleanliness to uphold hotel standards
- Answered phones to address guest inquiries and coordinate services
Front Desk Agent at Motel puyallup (2021-03 – 2021-12)
- Made, changed, and canceled reservations to optimize room occupancy
- Checked guests in and out, updating guest folios for accurate records
- Processed payments efficiently to maintain financial accuracy
- Answered phone calls to assist guests and coordinate services
- Maintained cleanliness of lobby and front desk to ensure a welcoming environment
Night Auditor at Midway Inn Hotel (2019-08 – 2020-09)
- Handled cash register and reservations to ensure smooth front desk operations
- Kept lobby clean and occasionally worked in laundry room and cleaned rooms to support housekeeping
- Prepared breakfast for guests, enhancing guest satisfaction
- Audited and balanced reports from day shift to ensure financial accuracy
- Updated guest folios and checked in guests to maintain accurate records
