Front Office/Front Desk Manager
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Experienced Front Office/Front Desk Manager with a proven track record of optimizing hotel operations, enhancing guest experiences and driving revenue growth. Adept at leading high-performing teams, implementing efficient processes and exceeding guest expectations. Committed to delivering exceptional hospitality services and achieving superior results in the hotel industry.
Eager to leverage my interpersonal skills, operational acumen and commitment to guest satisfaction to contribute to a leading hotel’s success. Committed to delivering memorable stays and fostering a culture of excellence in the hospitality industry. Working & managing all hotel levels from a beach resort to a 900 room property to a luxury 5 star Forbes certified location.
Being a computer expert with a degree in computer sciences and more than 30 years of experience with computers has allowed me to have a steep learning curve in all computer programs and applications and become an expert in all hospitality software incl. but not limited to Microsoft Office, Opera PMS, Opera Cloud, Lightspeed, FSPMS, OnQ, Colleague Assistant, Alice, KnowCross, Micros, LightSpeed, OpenTable, Kipsu, Medallia, Zingle, HotSos …
