Heidi Robinson
A.M Server
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About
To secure a position in the medical field in order to utilize my education and acquired skills while providing excellent patient care.
Experience
A.M Server - Double Tree Hilton Hotel - Gainesville, FL
(2018-01 - 2018-12)
Working in a team to best serve the customers food and beverages when they order.
- Take kitchen orders such as eggs made cook to order, pancakes, waffles, and French toast
- Serve coffee, tea, juice; apple, orange, and cranberry
- Wipe tables clean with towel and all purpose cleaner
- Wipe down buffet area
- Enter orders in the P.O.S system
- Take fruit, muffins, other bread from kitchen to dining room counter
- Sweep and mop floor after dining area shutdown
- Roll silverware
- Print out reports and enter information into computer to track daily shift earnings
Residential Housekeeper - A Clean Streak - Laurel Springs, NJ
(2006-01 - 2009-12)
Working in a team on residential cleaning duties.
- Dusting, sweeping, mopping, vacuuming
- Light laundry and dishes
- Clearing debris
- Cleaning windows and mirrors
Server - Three Squares Restaurant - Waupaca, WI
(2003-01 - 2006-12)
Providing excellent customer service in restaurant setting.
- Taking drink and food orders
- Wiping tables and counters
- Sweeping and mopping floors
- Slicing lemons
- Stocking supplies
Crew Member - Popeye's - Orange Park, FL
(2010-01 - 2013-12)
Providing excellent customer service in food service environment.
- Handling cash and credit card transactions per company policies
- Partnering with team members to serve food that met or exceeded customer expectations
- Maintaining cleanliness of work area
- Assisting other departments as needed
Medical Assistant - Extern - Physician's Medical Center - Urgent Care - Orange Park, FL
(2012-01 - 2012-12)
Completed 180 hours for externship performing back office and front office duties.
- Back office duties: vitals, obtain patient history, prepare exam rooms before and after each exam, assist with procedures
- Front office duties: check-in and check-out patients, verify insurance benefits, scan documents into EMR
Server - Famous Amos
(2014-01 - 2014-12)
- Serve customers drink and food orders
- Take cash and give change
- Clean tables, windows, doors, restrooms
- Make coffee and tea
Sales Associate - Hess
(2015-01 - 2015-12)
- Take payments from customers for gas, drinks, food, lottery, and tobacco
- Make fresh coffee
- Take trash to dumpster
- Clean restrooms
- Check gas tanks for skimmers
Sales Associate - 7 Eleven
(2015-01 - 2015-12)
- Take payments from customers for gas, drinks, food, lottery, and tobacco
- Make fresh coffee
- Take trash to dumpster
- Clean restrooms, doors, counters
- Stock drink cups and lids
- Make tea
- Sweep and mop floor
Women's Apparel - JcPenny
(2015-01 - 2016-12)
- Work at the quad
- Return clothing to shelves and racks
- Clear out dressing rooms
- Order clothing and other items online if not available in store
Production Team Member - Chicken Salad Chick
(2016-01 - 2016-12)
- Cook chicken to temperature of 185°
- Make chicken salad flavors
- Make side items such as broccoli salad, fruit salad, pasta salad and grape salad
- Make sandwiches
- Bake cookies
- Clean service areas
Crew Member - McDonald's
(2016-01 - 2017-12)
- Take customer orders
- Take cash and give change
- Pack food orders
- Make coffee
- Clean service areas, restrooms, tables, floor
- Take trash to dumpster
- Clean windows, doors, trays
- Take orders for drive-thru
Education
Certified Nursing Assistant - Fox Valley Technical School (2009-01 - 2010-12)
National Certified Medical Assistant - Florida Career College (2011-01 - 2012-12)
