Helen Rosenwade
Front Office Receptionist
Talent
USMember since July 26, 2026
Build trust and rapport for each patientData entry complianceAppointment schedulingEMR/EHRRecords keepingPhone etiquetteProblem solvingLotusMicrosoft WordOutlookInternet researchAdvanced MDSales ForceCitrixGo to MeetingNet PracticeProvation MDPrime SuiteCentricityPay GroundDoc TocNextgenExcel
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Build trust and rapport for each patientData entry complianceAppointment schedulingEMR/EHRRecords keeping
About
Utilizing over 20 combined years of working within the public school (Special Education) system, owning businesses', and working in the medical field, I have acquired proficiency and efficiency in appointment logistics and data entry along with records keeping
Experience
Front Office Receptionist - Cardiovascular and arrythymia Institue (CAI)
(2022-05)
- Created a positive experience while professionally addressing/greeting each patient
- Develop strong relationships with customers to enhance service satisfaction.
- Address patient issues and inquiries efficiently, fostering trust.
- Answer telephones, screen calls, and direct inquiries to appropriate personnel.
- Resolve customer complaints swiftly to maintain satisfaction and trust.
Front Office Receptionist - Southwest Endoscopy & Surgi-Center
(2016-05 - 2018-04)
As the face of the company, customer service and respect are paramount to good rapport.
- Assisted patients with extra assistance when necessary.
- Provided accurate data entry in Provation MD., for back-office staff while collecting required monies.
- Strictly followed HIPAA guidelines to offer secure protection for patients.
Scheduling Manager - The Helen Foundation
(2014-02 - 2016-02)
- Greeted all clients and vendors with respect and dignity
- Scheduled consultations for sales team to increase sales
- Using Excel; created and submitted weekly reports accurately to understand weekly progress.
- Strictly followed HIPAA guidelines to offer secure protection for clients.
Skills
Front Office Receptionist
