Helen Zhou
Sales Representative
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About
Versatile customer service, sales support, and administrative professional with experience assisting clients, preparing quotes and documentation, coordinating materials, maintaining inventory records, and supporting cross-functional teams. Organized, adaptable, and comfortable using Microsoft Excel and Word to manage information and support daily operations. Brings additional experience in technical research, reporting, and workplace technology.
Experience
Sales Representative - Golden Cabinets & Stone - Honolulu, HI
(2024-03 - 2025-10)
- Assisted customers in identifying needs, comparing products, and selecting solutions within their budgets.
- Prepared layouts, project information, and estimates to support customer decisions and sales conversations.
- Confirmed order details and measurements, and communicated project requirements to support accurate fulfillment.
Sales & Operations Support - Yukon Flooring & Remodeling - Houston, TX
(2022-05 - 2023-05)
- Prepared customer quotations and supporting documentation for product and service requests.
- Coordinated material orders and assisted with inventory counts and stock verification.
- Worked with branch and production teams to support the introduction of a new product line.
Research & Development Intern - Con Edison - New York, NY
(2016-01 - 2018-06)
- Created and maintained Excel spreadsheets for data tracking, project reporting, and analysis.
- Collected and organized information for research initiatives and cross-department projects.
- Helped migrate and update department documents from SharePoint to an internal company platform.
College Assistant - Queensborough Community College - Queens, NY
(2017-03 - 2018-12)
- Maintained inventory records for 500+ electronic component types and assembled laboratory supply kits.
- Produced spreadsheets, schedules, and documents to support departmental operations.
- Assisted with computer setup, basic troubleshooting, and classroom technology maintenance.
Education
Bachelor of Science - Electrical and Computer Engineering Technology - New York Institute of Technology
Associate of Applied Science - Computer Engineering Technology - Queensborough Community College
