Holly Hernandez

Reliable and detail-oriented professional with experience in applied behavior analysis, healthcare support, and childcare leadership. Skilled in documentation, communication, data entry, scheduling, and managing tasks independently. Adept at working in fast-paced environments while maintaining accuracy and professionalism. Seeking a remote entry-level position where I can utilize my customer service, administrative, and organizational strengths.

Registered Behavior Technician (RBT) at Current Employer (Present)

Collect detailed data electronically and document session notes accurately and on time. Follow structured treatment plans and protocols independently with minimal supervision.

• Collect detailed data electronically and document session notes accurately and on time
• Follow structured treatment plans and protocols independently with minimal supervision
• Communicate progress updates to supervising clinicians and caregivers professionally
• Demonstrate problem-solving skills and adaptability during sessions and scheduling changes
• Maintain confidentiality, accuracy, and compliance with ethical standards

Patient Care Technician at HCA Houston Healthcare (2023-01 – 2023-12)

Updated electronic health records, documented patient observations, and maintained accurate reports. Communicated effectively with patients, families, and medical staff to address needs promptly.

• Updated electronic health records, documented patient observations, and maintained accurate reports
• Communicated effectively with patients, families, and medical staff to address needs promptly
• Managed multiple tasks while working in a high-volume environment with tight deadlines
• Provided consistent customer service and resolved patient concerns with empathy
• Demonstrated strong attention to detail in documentation, safety protocols, and daily operations

Lead Childcare Provider at Kiddie Academy of Woodforest (2022-01 – 2023-12)

Managed classroom operations independently, including scheduling and communication. Completed progress notes, reports, and documentation for parents and leadership staff.

• Managed classroom operations independently, including scheduling and communication
• Completed progress notes, reports, and documentation for parents and leadership staff
• Maintained organized digital and physical records
• Demonstrated strong multitasking, organization, and conflict-resolution skills
• Built professional relationships with families through consistent updates and communication

High School Diploma – Tomball High School Graduated - 2016

CNA Training in Nursing – Tomball High School

Accounting & Finance Student - Southern New Hampshire University May 2025 - Present