FRONT DESK ASSISTANT - NS CPA PLLC - Greensboro, NC
(2025-11)
- Supported front desk operations by facilitating client interactions and managing appointment scheduling.
- Organized filing systems for client records and financial documentation.
- Aided in communication between clients and accounting staff to enhance service delivery.
- Assisted in the preparation of financial statements and reports for client meetings.
- Responded to customer telephone calls promptly and addressed needs appropriately.
- Maintained a professional front desk area to create a positive first impression for guests.
- Processed payments, handled billing inquiries, and collected payments from guests.
- Managed email inquiries efficiently.
- Performed basic bookkeeping tasks.
- Assisted with payroll functions.
RETAIL, PRODUCTION AND CUSTOMER SUPPORT ASSOCIATE - Black Acid Apparel And Architecture Sign Product - Madison, NC
(2023-11 - 2025-09)
- Manage incoming phone calls, assist customers with order questions, and provide product information.
- Process orders, check invoices for accuracy, and maintain organized records for production and pickups.
- Handle payments, receipts, and order confirmations with strong attention to details.
- Assist with inventory tracking, supply monitoring, and reporting shortages.
- Prepare products (printing, cutting, packaging) with precision, ensuring accuracy and quality.
- Support daily operations by organizing workspaces, maintaining production logs, and updating order statuses.
- Communicate with customers to confirm custom order specifications and ensure accurate documentation.
SERVER - Little Tokyo - High Point, NC
(2022-02 - 2022-06)
- Handled customers and processed transactions using POS systems.
- Maintained accurate records of orders, payment, and table assignments.
- Balanced fast-paced multitasking while maintaining organization and attention to detail.
- Ensured customer satisfaction.
- Coordinated with kitchen and front of house staff to keep operations efficient.
