Outside Property Adjuster (Residential and Commercial) - State Auto - North and South Carolina
(2022-11)
- Conducted comprehensive commercial property claims assessments across North and South Carolina.
- Employed Xactimate software to formulate precise damage valuations.
- Obtained Xactimate Level 1 certification as a property adjuster.
- Manage claims with an average value of $200,000, delivering thorough assessments and settlements in line with claims settlement best practices.
- Facilitated the investigation and management of an $800,000 tornado-related claim involving losses of crops, racehorses, livestock, and damaged farm equipment, necessitating meticulous claims investigation.
- Specialized in addressing contents claims along with asbestos, mold, and radon gas remediation projects.
- Directed all phases of claims from inception to closure, maintaining a proactive approach.
- Administered Additional Living Expenses (ALE) claims and handled communications regarding denials and partial denials, including analysis of insurance contracts.
- Streamlined claims processes to achieve 80% fieldwork and 20% desk work efficiency. Maintained state insurance licenses in 12 states.
- I have 6 years of residential construction experience.This involved new and remodeling of residential homes and small commercial buildings.
Outside Property Adjuster (Residential and Commercial) - Erie Insurance Company - four-county region
(2021-03 - 2022-09)
- Administered commercial property claims adjusting across a four-county region, emphasizing customer satisfaction.
- Managed claims with damage amounts reaching $95,000, ensuring accurate valuations and efficient claims settlement.
- Processed a diverse array of claims, including flood, fire, wind/hail, and ALE-related incidents.
- Contributed to loss mitigation initiatives and oversaw mold remediation projects
- Utilized Symbility software proficiently for claims processing; additionally handled contents claims alongside farm and ranch claims involving crop, livestock, and agricultural equipment.
Field Property Adjuster (Residential and Commercial) - Allstate Insurance Company - Charleston, SC
(2020-11 - 2021-03)
- Served as the Outside Property Adjuster for the Charleston, SC territory.
- Managed claims with total damages reaching up to $45,000, ensuring expedited evaluations and resolutions.
Supervisor Crime Scene Services - Crime Scene Services Inc.
(2017-12 - 2020-09)
- Oversaw the cleanup of hazardous environments, including meth labs and crime scenes resulting from homicides or suicides.
- Directed restoration efforts for fire and flood damage affecting residential, vehicular, and commercial properties.
Territory Manager - MSC, INC. - two states
(2007-12 - 2017-12)
- Sold industrial and robotic equipment to clients within the industrial and manufacturing sectors across two states.
- Achieved annual sales exceeding $600,000, demonstrating effective sales strategies and robust client relationship management.
