Jimmy Vann

Highly motivated and purpose-driven United States Army Veteran with over 20 years of progressive experience in counseling, case management, supervision, customer service, and community engagement. Demonstrated ability to work with diverse populations, assess individual needs, coordinate services, maintain detailed records, and operate effectively in high-pressure environments. Strong background in counseling, mentoring, documentation, and advocacy supported by advanced education and leadership experience.

Proficient in Microsoft Office applications with a strong commitment to rehabilitation, empowerment, and service delivery.

Truck Driver at Stewarts Grading and Hauling (2024-11 – 2025-08)

Responsible for safely transporting goods from one location to another while following laws, company policies, and delivery schedules.

• Operate commercial vehicles safely (tractor-trailers, box trucks, dump trucks, etc.)
• Transport freight to assigned destinations on time
• Follow traffic laws, DOT regulations, and company policies
• Maintain accurate logs (electronic or paper) for hours of service, mileage, and deliveries
• Perform pre-trip and post-trip inspections
• Check brakes, tires, lights, fluids, and safety equipment
• Report mechanical issues promptly
• Keep the vehicle clean and in good working condition
• Assist with or supervise loading and unloading cargo
• Ensure cargo is properly secured to prevent damage or accidents
• Verify shipping documents and cargo counts
• Complete delivery paperwork, bills of lading, and inspection reports
• Communicate with dispatchers, customers, and warehouse staff
• Report delays, accidents, or route changes immediately
• Follow Hours of Service (HOS) rules
• Comply with hazardous materials regulations (if applicable)
• Use defensive driving techniques
• Maintain a valid Commercial Driver's License (CDL) and medical certification
• Interact professionally with customers and clients
• Represent the company positively at delivery sites
• Handle cargo with care and respect delivery instructions

Truck Driver / Office assistant / Sales Representative / Equipment operator at Red Barn Landscaping Supplies (2007-06 – 2024-05)

Provided long-term customer service, administrative, and operational support in a fast-paced business environment. Advanced from entry-level to trusted office and customer service role based on performance, professionalism, and leadership.

• Served as primary point of contact for customers, resolving concerns and providing service recommendations
• Built strong working relationships with a diverse customer base through effective communication and problem-solving
• Utilized Microsoft Office and QuickBooks to assist with payroll, billing, invoicing, and administrative documentation
• Maintained accurate records, prepared appraisals, and processed financial transactions
• Assisted with inventory management, cash handling, and daily opening/closing procedures
• Demonstrated adaptability, accountability, and attention to detail in high-pressure environments
• Recognized for outstanding customer service and positive workplace leadership

Elder / Minister at Church/Community Organization (2014-02 – Present)

Provide counseling, spiritual guidance, and community support to individuals and families from diverse backgrounds.

• Conduct individual and family counseling sessions
• Assist with crisis intervention and community outreach programs
• Collaborate with clergy leadership to plan services and events
• Teach Bible study and deliver messages to congregations
• Serve as a trusted advocate and support resource
• Mentor youth through athletics, emphasizing teamwork, discipline, and leadership
• Develop practice plans and encourage personal growth and accountability

Bachelor's degree in Sociology – Fayetteville State University (2024-05)