Hunter Gray

Versatile manager with 10 years of experience in the restaurant industry, specializing in operational excellence and team leadership. Proven track record in directing daily operations, enhancing guest service, and optimizing inventory management. Skilled in staff training and cost control, successfully implementing initiatives that drive performance and maintain compliance with company standards.

Committed to fostering a high-performing team environment to ensure exceptional customer experiences.

Manager at Landry's Inc. (2016-01 – 2026-07)

• Directed daily restaurant operations, aligning front- and back-of-house activities with company standards for guest service, food quality, cleanliness, and safety across all shifts.
• Led, coached, and scheduled staff, providing ongoing training on service procedures, menu knowledge, and company policies to maintain consistent performance and support employee retention.
• Monitored sales trends, labor, and inventory needs, adjusting staffing levels and ordering to control costs while ensuring adequate product availability during peak and off-peak periods.
• Resolved guest concerns promptly and professionally, using company guidelines and service recovery techniques to protect brand reputation and encourage repeat business.
• Collaborated with corporate and regional leadership to implement promotions, operational initiatives, and compliance requirements, communicating expectations clearly to the team and following up on execution.