Ikhide Elakhe

I am a professional sales representative/sales manager/customer care and also business developer with high level of results and growth and target driven personnel with several proven results also a well customer retention consciousness knowing fully well customers are the reasons for any company or organisation/business existence, a dedicated customer relationship management professional with without any supervision always motivated to be productive at every given time

Salesperson/Marketin&Admin. (Liberia) - HANGZHOU BESTSUPPLIERS FOREIGN TRADE GROUP - Liberia

(2024 - 2025)

Managed client relationships to ensure satisfactions and customer retention, developed and implementes marketing strategies to drive customers engagement, analyzed market trends to identify prevailing market opportunities, coordinated cross-functional teams for campaign execution, and monitored performance metrics to optimize marketing efforts.

Sales Representative/Sales Manager (Lagos) - CRANACMETALS INDUSTRIES LIMITED - Lagos

(2019 - 2023)

Manager clients relationships to ensure satisfactions and continued patronages also check stocks availability for next orders as well as keeping comprehensive bookkeeping and sales records and financial transactions records using sage and excel as a means of records reconciliations. Also i create products awareness if there's a new arrived products and educate customers about the products and also gives a support or guide to customers depending on their request.

Administrative/Ticketing (Café Manager) Lagos - EXOLA INC. - Lagos

(2017 - 2018)

General Administrative and café related job.

School Teacher (Niger Minna) - NATIONAL YOUTH SERVICE CORPS (NYSC) - Niger Minna

(2014 - 2015)

General class work and its related activities.

Sales Manager (Edo) - LIZZYSEA FOOD NIG LIMITED - Edo

(2004 - 2008)

Customer retention services and managerial related services, good bookkeeping and financial records maintenance and customer follow up for more patronage.

Sales Representative/Products Management & Business Development Officer. - Cranacmetals Industries Limited

(2019 - 2023)

• Creating Products awareness by visiting different offices within the market area and outside the market environ also to ensure that products a made to be visible to both potential as non potential customers.
• Creating a very good customer relationship with both potential and existing customers.
• Ensure the existing customers are retained not just also ensure continuous patronage.
• Pay attentive attention to customers complaints if there any.
• Give customers a guardians regarding to product and educate them on the advantages of our product to their project.
• Provide new strategies of both selling products and dealings with customers.

Salesperson/Marketing & Administrative Officer. - BESTSUPPLIERS COMPANY

(2024 - 2025)

• Customers Focus: always on the field sourcing for new customers visiting different offices, market places and different outlets on a daily basis
• Customers Detail: Each visition is practically to ensure new customers information are collected to be integrated into the CRM platform for the overseas staffs to directly communicate to the potential customers.
• Information Communications: I serve as a middle man between the company and the customer, customers will want me to reply my company why my company would also want me to reply customers with a descriptive information.
• Market Survey: I usually go for market survey to know the products that are in the market the sizes, dimension, prices and most selling or moving products in the market.

Economics - AMBROSE ALLI UNIVERSITY EKPOMA, EDO STATE (2008 - 2012)

Senior School Certificate Examination - AVBIOSI SECONDARY SCHOOL AVBIOSI (1997 - 2003)

Leaving School Certificate Examination - IULEHA PRIMARY SCHOOL AVBIOSI (1991 - 1997)