Imani Hall

Dear Hiring Manager, I'm applying for the posted position. I have acquired 9 years' experience in sales and customer service. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition.

I have gained knowledge in the skills needed to leverage sales techniques and how to appropriately upsell products to exceed sales targets. I also aim to provide the best customer service to our guests. I would appreciate the opportunity to interview for this position at your earliest convenience.

Administrative Assistant at United Truck Driving School

• Maintained student records, enrollment paperwork, and compliance documentation with accuracy and confidentiality
• Support master calendar, room reservations, and coverage schedules; coordinate substitutes and last-minute changes
• Processed payments, invoices, and registration forms while providing excellent customer service to students and visitors
• Coordinated communication between students, instructors, and state licensing agencies to ensure timely completion of training requirements

Retail Sales Associate at Gap.Inc.

• Selling Merchandise to customers
• Efficiently increasing sales of company credit cards through telecommunication
• Following plans to execute eye catching displays
• Keeping a clean and organized store

Merchandise Buyer at Acosta

• Developed and maintained relationships with owners
• Created Innovative ways
• Working closely with buyers
• Contributing to advertisement ideas

Customer service representative at NEX SC

• Scheduling appointments
• Handling invoices
• Ordering parts
• Ordering gas provided for the naval base
• Creating a system to calculate orders
• Selling Merchandise to customers
• Keeping a clean and organized store

Telecom at AT&T

• cold calling
• Upheld communication with clients
• Finding solutions to customer issues
• Recording information from call to data sheet
• Organizing client information on excel

Teacher at Primrose School of Mount Pleasant

• Create age appropriate engaging lessons for children 3-6
• Creating interactive activities to promote cognitive and emotional growth
• Coordinate daily games and field trips
• Helping to establish basic math and reading skills and understanding

Evas On Main

Assistant Manager

● Directing servers, hosts, bartenders, food runners, and support staff during busy shifts.

● Giving clear instructions and keeping the front and back of house coordinated.

● Using restaurant POS systems, processing payments, handling comps/voids, and balancing cash when required.

● Understanding menu and serving customers with excellent service

Indiana State University

Ivy Tech Community College