Iris Aripotch

Assisted in facilitation, overseeing and preparation of daily operations in a fast paced environment, resulting in increased operational efficiency. Achieved multiple promotions, advancing from an entry-level position to the highest attainable role within the organization, demonstrating strong performance and commitment to the nonprofit's mission. Effectively inspired and motivated clients to achieve their full potential, resulting in significant enhancements in overall client satisfaction.

Managing Director at Rockend Inc. (2021-07 – Present)

• Assisted in facilitation, overseeing and preparation of daily operations in a fast paced environment, resulting in increased operational efficiency.
• Achieved multiple promotions, advancing from an entry-level position to the highest attainable role within the organization, demonstrating strong performance and commitment to the nonprofit's mission.
• Effectively inspired and motivated clients to achieve their full potential, resulting in significant enhancements in overall client satisfaction.
• Trusted to assist in training and managing employees and instructing them on daily operations with minimal supervision.
• Worked closely with the President and CEO to develop and revise policies specific to Rockend Incorporated’s operations.
• Trusted to assist in training new employees and instructing them on daily operations with minimal supervision, enhancing overall company compliance and operational effectiveness.

Server and Hostess at The Gansevoort (2023 – 2023)

• Provided exceptional customer service as both a server and hostess at the Gansevoort, catering to elite clientele and ensuring a memorable dining experience.
• Recognized by a celebrity guest group in their 5-star Google review, with specific praise for my attentive and personalized service.
• Ranked second in tips earned among all staff, achieving one of the highest amounts seen by management during my tenure at the Gansevoort.
• Demonstrated strong communication and multitasking skills in a fast-paced, high-profile environment, consistently meeting and exceeding guest expectations.

Development Intern at Partners For World Health (2022 – 2022)

• Collaborated closely with the Director of Development and Communications to design and implement initiatives that exceeded fundraising goals in record time for the foundation.
• Developed impactful presentations utilized in fundraising campaigns, effectively conveying the foundation's mission and goals.
• Enhanced the foundation's website, optimizing navigation and user experience to improve accessibility and engagement.

Entrepreneurial Nanny (2018 – 2019)

• Developed and maintained strong relationships with a diverse clientele of up to 15 regular clients while effectively supervising the care and development of 12 to 15 children.
• Organized and maintained schedules for clientele, ensuring consistent daily routines that improved children’s developmental outcomes.
• Conducted regular performance assessments, fostering sustained growth and continuous improvement.
• Developed judgment and decision-making skills that enhanced crisis management, contributing to a safe and supportive environment for children.
• Oversaw medical administration and maintained confidentiality on sensitive family matters, fostering deep trust and reliability among clients.

Sales Associate at Romantic Room (2017 – 2017)

• Delivered exceptional customer service by assisting clients in selecting event-appropriate fashion, ensuring a tailored shopping experience.
• Managed daily operations to maintain a smooth and efficient store environment.

Team Member at Greenlight New Orleans and Backyard Gardeners (2015 – 2018)

• Identified and secured donors while effectively cultivating relationships to successfully raise funds for community initiatives.
• Collaborated with nonprofit organizations to implement impactful projects aimed at driving positive change.
• Fostered strong connections with community members, enhancing their understanding and engagement with our mission.

Bachelor of Science in Health Sciences; Minors in Business, Communication & Media Studies – University of Southern Maine