Isabella Sen

College student looking for part-time or full-time employment. Enjoys and exhibits customer service skills. Able to work a flexible schedule to support business needs. Possesses strong organizational skills with attention to detail. Proficient in multitasking. Restaurant and retail experience.

Food Handlers

Certified. Versed in media (music, film, art)

Sales Associate/Cashier - St. Mark's Comics - New York

(2023-06)

• Greets customers, pays attention to how many customers are in the store (makes sure to recognize faces, keeps a head count, quick to find common ground with shared interests)
• Operates register (Square)
• Organizes and files comics with attention to detail (date, publisher, etc.)
• Replenishes inventory
• Is attentive to customers and staff requests, answers in clear and concise instructions or advice
• Handles specific store-services (reserve, special, pull etc orders)
• Assists with convention tabling (pulls products, transfers to and from showfloor, greets and sells to customers)

Store Manager - Malai - New York

(2023-08 - 2024-06)

• Greets and welcomes customers.
• Introduces company, mission, and has knowledge of each operation.
• Promotes and pushes sales for combinations of flavors, new locations, etc.
• Prepares and organizes Front and Back of House
• Cleans and organizes counters, freezers, tables and machinery.
• Monitors temperature controls of freezers.
• Operates register (Square).
• Unloads shipments, takes and updates inventory.
• Prepares and bakes a multitude of pastries and hot beverages.
• Creates an appropriate budget for inventory and orders.
• Creates and maintains a clear schedule every week.
• Maintains consistent and clear communication with every branch (i.e. Staff, Production Facility, Retail Management, Director of Operations)
• Quickly adapts if schedule changes occurred.
• Trains new staff efficiently while adhering to the NYC Health Code.

Stock Replenishment/Sales - Crate & Barrel - New York

(2022-10 - 2023-01)

• Took note of orders and delivery shipments for a large retail setting.
• Responsible for customer engagement in regard to resources and stock inquiries.
• Handled shipped goods and recorded inventory for each season in a timely and concise manner.
• Responsible for the curation of themed store events involving creating stock displays for customer enrichment.
• Took part in the creation of store-based crafts for promotional events.
• Responsible for the removal of discarded or damaged stock items and registering them into a system.

High School Diploma - Metea Valley High School (2018)

Associates - Psychology - BMCC (2027)