Ivan Rocha
Tech Support/Administrative Assistant
Talent
Vacaville, SolanoMember since October 17, 2023
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About
I am a hard-working professional who has been consistently praised as efficient by my former co-workers and management. Overall, I have consistently demonstrated critical thinking, technical and multitasking abilities in every aspect as an Administrative Assistant.
Experience
- Demonstrated advanced skills in Microsoft Office Suite, utilizing Excel for data analysis, PowerPoint for dynamic presentations, Word for professional document creation, and Outlook for managing email communications and scheduling.
- Utilized Microsoft Office Suite to generate comprehensive reports, create visually appealing presentations, and effectively manage email communications, contributing to streamlined office operations.
- Assisted multiple managers, and team with their various computer issues, troubleshooting printers and different office hardware, installation, manual connection, remote connection operations, and network printer connections
- Assisted with budgeting tasks by monitoring expenses and tracking vendor payments and processed invoices in a timely manner while ensuring accuracy of all financial records including payroll processing for each employee.
- Developed effective communication strategies between departments to ensure smooth workflow.
- Maintained confidential files and documents in accordance with company policies and procedures.
- Implemented an efficient filing and organizational systems to organize and maintain important documents for easy retrieval and managed incoming mail, filing documents electronically or hard copies.
- Excelled in a fast-paced environment by prioritizing tasks, efficiently multitasking, and adapting to changing demands, resulting in consistent meeting of deadlines and successful completion of projects.
- Applied exceptional organizational and time management skills to streamline administrative processes, optimize workflow, and improve efficiency in managing tasks and responsibilities.
- Participated in departmental meetings to provide feedback on current projects or initiatives.
- Actively managed daily operations of the office by responding to emails, fielding phone calls and addressing customer inquiries.
- Managed inventory levels of office supplies ensuring adequate stock is available at all times.
Education
- ASSOCIATE IN SCIENCE (A.S.) IN COMPUTER PROGRAMMING
Solano Community College, 4000 Suisun Valley Rd, Fairfield, CA 94534
Aug 2019
- CERTIFICATE OF ACHIEVEMENT, INTERDISCIPLINARY STUDIES: SCIENCE
AND QUANTITATIVE REASONING
Solano Community College, 4000 Suisun Valley Rd, Fairfield, CA 94534
Aug 2019
- CERTIFIED PHLEBOTOMY TECHNICIAN 1 IN PHLEBOTOMY
Health Career College, 115 Crescent Drive Pleasant Hill, California
Feb 2015
- ASSOCIATE IN ARTS (A.A.) IN INTERDISCIPLINARY STUDIES: SCIENCE AND
QUANTITATIVE REASONING
Solano Community College, 4000 Suisun Valley Rd, Fairfield, CA 94534
Dec 2014
- HIGH SCHOOL DIPLOMA
Angelo Rodriguez High School, 5000 Red Top Rd, Fairfield, CA 94534
Jun 2011

