Assistant Property Manager/Leasing Agent - Green Alpha Property Management - Montgomery, AL
- Assisted property manager in overseeing daily operations of residential and commercial properties
- Handled tenant inquiries, complaints, and maintenance requests promptly and professionally
- Conducted regular property inspections to ensure compliance with safety regulations and identify maintenance needs
- Collaborated with leasing team to market available units, resulting in 65% increase in occupancy rate
- Prepared lease agreements, renewals, and move-in/move-out documentation accurately and efficiently
- Managed rent collection process, ensuring timely payments from tenants and addressing any delinquencies
- Maintained accurate records of all financial transactions including rent payments, security deposits, and expenses
- Assisted in the preparation of annual budgets for each property based on historical data and projected expenses
- Coordinated vendor relationships for repairs, maintenance services, landscaping, pest control etc
- Responded to emergency situations promptly by coordinating necessary repairs or contacting appropriate authorities when needed
Property Manager - PMI RIVER REGION INC - Montgomery, AL
(2020-08)
Managed a diverse portfolio of residential and commercial properties, ensuring smooth daily operations and a high level of tenant satisfaction. Oversaw leasing, maintenance, and vendor management while ensuring properties were well-maintained and compliant with all local regulations.
- Managed day-to-day operations of 320 properties, including tenant relations, lease administration, rent collection, and property maintenance
- Coordinated and supervised maintenance and repair projects, ensuring quality service within budget constraints and timelines
- Conducted property inspections and developed strategies for improving curb appeal and overall property value
- Negotiated and executed lease agreements, renewals, and terminations, optimizing occupancy rates. Ensured compliance with local, state, and federal laws, including fair housing regulations and safety codes
- Managed accounts payable and receivable, prepared financial reports, and assisted with budget forecasting
- Responded to tenant inquiries, resolved complaints, and acted as the primary point of contact for tenants and vendors
Administrative Assistant - Sawyers Walk - Remote
(2022-05 - 2023-05)
Efficient and detail-oriented Administrative Assistant with expertise in providing high-level administrative support to executives, managers, and teams. Known for managing complex schedules, facilitating office operations, and ensuring smooth communication within fast-paced office environments. Skilled in multitasking, organizing documents, and supporting various departments to meet organizational goals.
- Managed executive calendars, scheduled meetings, and coordinated travel arrangements, ensuring all appointments and deadlines were met with precision
- Handled office correspondence, including emails, phone calls, and postal mail, directing inquiries and providing timely responses
- Prepared reports, presentations, and documents for meetings and projects, ensuring accuracy and adherence to deadlines
- Coordinated office supplies, tracked inventory, and managed vendor relationships to ensure seamless office operations
- Assisted with HR functions, including onboarding new employees, processing timesheets, and maintaining employee records
- Organized company events, meetings, and conferences, including logistics, venue selection, and catering coordination
- Maintained filing systems (digital and physical), ensuring documents were properly stored, accessible, and secure
- Supported cross-functional teams by preparing meeting agendas, taking minutes, and following up on action items
Call Center Representative - ASK Telemarketing - Montgomery, AL
(2021-11 - 2022-11)
- Answering phones from customers professionally and responding to customer inquiries and complaints
- Researching required information using available resources
- Handling and resolving customer complaints regarding product sales to customer service problems
- Providing customers with the organization's service and product information
- Processing forms, orders, and applications requested by the customers
- Identifying, escalating priority issues and reporting to the high-level management
- Routing inbound calls to the appropriate resources
- Following up complicated customer calls where required
Mail Handler Assistant - United States Postal Service - Montgomery, AL
(2021-11 - 2022-01)
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Separate outgoing bulk mail and load onto mail trucks for distribution
- Operate machinery and carry mail to distribution area
- May perform a variety of duties such as rewrapping damaged parcels and weighing mail
Assistant Manager - 380 fashion - Miami, FL
(2018-11 - 2019-08)
- Assisting customers with finding clothing
- Keeping the store sanitized and cleaned at all times
- Cashing out customers and providing them with their accurate change and receipt
After School Counselor - Rising Star Academy Learning Center - Miami, FL
(2018-02 - 2019-07)
- Assist in the planning and implementation of a daily program which will meet the needs of the children in attendance; set up program, project, and activity areas as needed
- Collaborate and assist staff in designing and implementing activities and assignments to encourage attendee's intellectual, creative, artistic, and athletic enrichment and abilities; assist students in working on and completing after school program assignments, projects, and activities
- Monitor individuals or small groups of students assigned to an after school program; assure student understanding of program rules and procedures; maintain appropriate order and student conduct
- Monitor children to ensure their health, safety and physical well-being; perform routine First Aid and CPR; perform first aid in emergency situations according to established procedures; enforce and ensure health and safety rules and procedures are observed
- Interact with children in an effort to build self-esteem and form a comfort level with their peers; answer student questions, provide proper examples, emotional support, a friendly attitude, and general guidance
- Assist with planning and conducting an orientation program for parents and students regarding the program's policies and procedures
- Assist with the development and coordination of a calendar for program activities and events designed to compliment student learning and enrichment
- Demonstrate and assist students with art projects
