T Reese

Results-driven real estate and property management professional with 10+ years of leadership, customer service, sales, and operations experience. Skilled in leasing, resident relations, property operations, vendor coordination, client management, and team leadership. Proven ability to build strong relationships, resolve issues professionally, increase client satisfaction, and manage fast-paced environments.

Experienced with CRM systems, marketing, contract negotiations, and daily property operations.

Real Estate Agent (NC Licensed) (Present)

• Guide buyers, sellers, tenants, and investors through the full real estate transaction process.
• Conduct market analysis, pricing evaluations, and property research to support informed client decisions.
• Build and maintain strong client relationships through networking, CRM systems, and consistent follow-up strategies.
• Coordinate showings, inspections, due diligence timelines, financing communication, and closings from contract to completion.
• Collaborate with lenders, attorneys, inspectors, vendors, and title companies to ensure smooth transactions and excellent customer service.
• Develop marketing campaigns through social media, online advertising, and client outreach to generate leads and increase visibility.
• Negotiate contracts, pricing, repairs, and transaction terms while advocating for client interests.
• Maintain knowledge of market trends, rental values, inventory, and mortgage rate activity throughout North Carolina markets.

Property Manager – Rental Portfolio

• Managed daily operations for residential rental properties, including tenant relations, lease compliance, and maintenance coordination.
• Assisted with leasing activities, resident retention, renewals, and communication with prospective tenants.
• Coordinated vendors and maintenance contractors to ensure timely repairs and property upkeep.
• Collected rent payments, monitored account balances, and maintained organized tenant records.
• Conducted move-in/move-out inspections and ensured units met company standards.
• Resolved resident concerns professionally while maintaining strong occupancy retention and customer satisfaction.
• Assisted with marketing vacant units and scheduling property tours.

Night Operations Department Manager at Lowe's (2012-05 – 2026)

• Lead overnight operations teams in a high-volume retail environment while maintaining productivity, safety, and operational efficiency.
• Managed hiring, onboarding, scheduling, training, and performance coaching for team members.
• Oversaw inventory management, merchandising execution, operational reporting, and workflow improvements.
• Strengthened communication between departments and leadership teams to improve store operations and customer satisfaction.
• Maintained safety compliance standards and conducted operational audits.
• Served as Manager-on-Duty (MOD) with responsibility for overnight store operations and issue resolution.
• Previously worked as a Delivery Driver for 5 years, providing dependable customer service and logistical support.