Jackie Fessenbecker

Experienced business administration professional known for creating welcoming, high-trust environments that enhance customer satisfaction and overall experience. Proven ability to manage and coordinate projects across corporate, construction, and manufacturing settings, ensuring seamless communication, timely delivery, and a customer-focused approach. Skilled in executive and client communications, project management, event coordination, and improving operational efficiency across departments.

Recognized for exceptional organizational ability, discretion, and relationship-building, with a strong commitment to delivering positive, service-driven experiences in fast-paced environments.

Senior Executive Assistant at Century Companies, Inc. (2025-06 – 2026-03)

Strategic partner to the CEO of a multi-division infrastructure services organization supporting Century Fence, Century Traffic, and Century Security.

• Managed executive communications, complex calendar coordination, and leadership priorities to ensure organizational alignment and efficiency.
• Prepare financial snapshots, corporate town halls, and company-wide messaging.
• Lead coordination of corporate communications including executive memos, internal announcements, blog content, and social media initiatives through HubSpot.
• Supported strategic marketing and branding initiatives including company yearbook, building graphics, apparel programs, and digital presence.
• Assist HR and leadership teams with employee engagement initiatives, internal surveys, and corporate events.
• Lead project management efforts for new office construction, including vendor sourcing and service setup, furniture procurement, and building layout planning to ensure a functional, efficient, and welcoming workspace.

Director of Administration at Glenn Rieder, LLC (2013-05 – 2025-05)

Served as a key operational partner to executive leadership for a national architectural millwork and interior construction firm, overseeing business administrative operations, corporate communications, and organizational systems across multiple locations throughout the US.

• Provided high-level executive support to CEO, ownership, senior leadership, and project management teams across national operations.
• Directed company administrative operations including travel management, expense reporting, executive communications, and corporate documentation systems.
• Implemented and managed companywide travel program improving travel booking experience, cost tracking and compliance.
• Managed and completed preconstruction prequalification packages, ensuring accuracy and compliance to support successful bidding and project onboarding by tracking insurance, financial information, references, licensing, and safety records.
• Supported sales efforts by developing and preparing completed project lists, presentations, and proposals for multi-million-dollar projects.
• Led the tracking and management of nationwide licensing requirements, including applications, continuing ed, and compliance.
• Designed and maintained company websites and internal communication platforms.
• Led planning and execution of leadership conferences, corporate meetings, and company-wide events.
• Implemented operational improvements and vendor agreements that improved service quality and reduced costs.
• Built and mentored a high-performing administrative team while improving organizational workflow and productivity.
• Developed standardized corporate templates, reports, presentations, and operational documentation.
• Managed corporate fleet program, telecommunications accounts, licensing compliance, and regulatory reporting.
• Partnered with HR on onboarding coordination, employee communications, and recruiting support materials.
• Reduced vendor costs through renegotiated contracts and service agreements.

Property Manager - Midwest at Landmark Healthcare Facilities (2011-05 – 2013-05)

• Managed healthcare property portfolios including tenant relations, budgeting, lease administration, and vendor services.
• Coordinated capital improvements, facility maintenance, and vendor management.
• Developed operating and capital budgets while ensuring high tenant satisfaction and operational performance.

On-Site Property Manager at Grubb & Ellis (2008-07 – 2010-12)

• Directed and managed building operations with vendor services, engineering, security, and janitorial staff.
• Built relationships and trust with tenants, financial reporting, budgets, and lease administration.
• Led the maintenance and capital improvement projects while coordinating with leasing teams.

Assistant Manager at CBRE (2000-01 – 2008-07)

• Managed tenant relations, building communications, safety programs, and tenant engagement initiatives.
• Assisted with leasing support and operational reporting.
• Supported property management operations including financial tracking, tenant services, event coordination, invoicing, and contracts.

Bachelor of Science in Business Management – University of Phoenix, Brookfield (2005-02)

Associate of Applied Science in Administrative Assistance and Administration – Waukesha County Technical College, Pewaukee, WI (1999-12)