Jacqueline Markov
Construction Scheduling / Operations Coordination
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About
Detail-oriented Operations, Logistics, and Administrative professional with experience supporting transportation, manufacturing, and service-based businesses through scheduling, dispatch coordination, purchasing, invoicing, and office administration. Skilled in coordinating schedules, supporting field teams, and managing workflow processes with a reputation for accuracy, organization, and reliability.
Experience
Business Operations Coordinator - MICTRON - Sarasota, FL
(2025-06)
- Manage inbound and outbound shipments ensuring materials arrive on time to support production schedules
- Track inventory and materials using Excel to prevent workflow delays
- Create purchase orders and coordinate vendor deliveries
- Communicate with vendors to confirm specifications and order requirements
- Follow up on production and order status to prevent delays
- Generate invoices and process billing through QuickBooks
- Close out work orders and maintain accurate job and cost records
- Support both warehouse and office operations to streamline daily workflow
Dispatcher & Driver Trainer - AMAZON - Houston, Texas
(2023-01 - 2025-06)
- Coordinated daily dispatch operations and assigned delivery routes
- Managed schedule adjustments to maintain delivery timelines
- Provided real-time problem solving for operational issues
- Trained and onboarded drivers on procedures and safety standards
- Maintained logs and operational reporting in a high-volume environment
- Supported team productivity and operational efficiency
Logistics Account Manager - BEDROCK LOGISTICS - Houston, TX
(2020-04 - 2023-01)
- Managed a transportation book of business averaging $65,000+ monthly revenue
- Coordinated freight movements and delivery scheduling
- Served as primary customer contact, resolving service issues quickly
- Negotiated carrier rates and maintained vendor relationships
- Tracked shipments and ensured accurate documentation and billing
- Balanced customer service and operational efficiency goals
Office Administrator - TOP NOTCH TURF & PEST CONTROL - Houston, TX
(2017-07 - 2020-04)
- Managed scheduling, dispatching, and customer communications
- Coordinated technician service routes and appointments
- Prepared invoices, processed payments, and maintained customer accounts
- Managed contracts, records, and service documentation
- Supported reporting and daily office operations
Education
Associate of Science - Surgical Technology - Houston Community College (2003)
