Jade Caraveo

Outgoing and dependable professional with over six years of experience providing exceptional service to families, children, and the public. Known for being the first point of contact, building rapport quickly, managing schedules and multiple responsibilities, and creating positive experiences in fast-paced environments. Passionate about hospitality and excited to bring my communication, organization, and customer service skills to a VIP Hostess role.

AFTER SCHOOL PROGRAM LEADER - Goleta Union School District - Goleta, CA

(2025-03)

• Serve as the first point of contact for students, parents, and visitors, creating a welcoming and professional environment.
• Communicate daily with parents to confirm schedules, share updates, and address questions or concerns.
• Manage sign-ins, activity schedules, and attendance while handling multiple tasks in a fast-paced setting.
• Build rapport with families and students, making everyone feel comfortable, respected, and valued.
• Resolve concerns quickly and professionally to maintain trust and satisfaction.
• Collaborate with staff to deliver high-quality experiences and support program goals.

CHILDCARE PROVIDER - Care.com - Santa Barbara, CA

(2023-07 - 2025-03)

• Provide personalized care while acting as the main point of contact for families.
• Communicate regularly with parents about daily routines, schedules, and any updates to ensure alignment and peace of mind.
• Manage child's schedules, activities, appointments, and routines with reliability and efficiency.
• Adapt to changing needs and special requests while maintaining professionalism and confidentiality.
• Build long-term relationships with families through trust, consistency, and exceptional service.

AQUATICS INSTRUCTOR - Dalamd Swim School - Thousand Oaks, CA

(2022-03 - 2023-07)

• Greet and engage with clients and parents, creating a positive and welcoming experience from the start.
• Teach swim lessons to clients of all ages and skill levels.
• Communicate progress, provide feedback, and answer questions, building trust and confidence with families.
• Manage class schedules, coordinate make-up lessons, and adjust quickly to changes in a fast-paced environment.
• Maintain a safe, clean, and organized area, ensuring a high standard of service at all times.

Bachelor of Arts in Psychology - Psychology - CALIFORNIA STATE UNIVERSITY CHANNEL ISLANDS

Associate of Arts Degree - Arts & Humanities Emphasis - SANTA MONICA CITY COLLEGE