Jade Watkins
Sales, marketing, Customer services
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About
Hi My Name is Jade Watkins I'm 28 I'm Located in Napoleonville Louisiana I'm looking for work I have customer services Caregiver and manager experience And sales experience currently looking for a work at home Job
Experience
Dollar general
Assist Store Manager
OCT 2016 to July 2018
ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis. Assist with the efficient staging, stocking and storage of merchandise.
Wal-Mart
Customer Services Manager
Aug 2018 Jan 2021
for the front end operations of the store, Providing cash change to the cashiers, prepares cash register tills, audits cash register tills, customer care problem solving,associate problem solving, provides breaks, directs associates schedule, follows Walmart's policies
Aflac
Retail Customer Service Representative
Feb 2021
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns • Calmly attempt to resolve and de-escalate any issues • Escalate interactions when necessary and appropriate • Respond to requests for assistance and/or possible processing payments • Track all call related information for auditing and reporting purposes • Provide feedback on call issues • Upsell
Education
High School
Lake view High school
2011 to 2024
