Jaiden S
Shift Leader | Operations, Team Training & Customer Service
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About
Results-driven team leader with 5+ years in fast-paced food service, skilled in shift operations, inventory control, and staff training. Proven ability to maintain high standards in quality, cleanliness, and customer satisfaction.
Experience
Shift Leader - Firehouse Subs - Fayetteville, NC
(2019-12)
- Lead shift operations at a high-volume location, directing team performance and ensuring consistent service quality
- Manage inventory control and truck orders, reducing waste and maintaining optimal stock levels
- Trained new hires in food safety, prep standards, and customer interaction, accelerating onboarding efficiency
HVAC Technician - Blackwell Heating and Air Conditioning Inc - Fayetteville, NC
(2021-05 - 2021-12)
- Installed residential and commercial HVAC systems and performed service diagnostics under licensed technician supervision
- Supported troubleshooting and repair tasks, gaining hands-on experience with heating and cooling equipment
- Maintained safe, organized job sites in compliance with technical and safety standards
Yard Care - Yard Care - Fayetteville, NC
(2018-05 - 2021-08)
- Executed landscaping, fence repair, roof patching, interior painting, and basic plumbing across residential properties
- Completed bathroom remodel projects including demolition, tiling, and fixture installation
- Operated power and hand tools safely across diverse construction and maintenance tasks
Team Member - Dairy Queen
(2018-07 - 2020-02)
Ensure the proper organization and distribution of food.
- Delivered fast, accurate order fulfillment while upholding food safety, sanitation, and customer service standards
Education
Associate of Applied Science - Horticulture Technology/Basic Landscape Maint Certificate - Fayetteville Technical Community College (2024-08)
Associate of Applied Science - Horticulture - Fayetteville Technical Community College (2024-08)
Associate's degree - HVAC - Fayetteville Technical Community College (2020-08 - 2024-12)
Certificate - HVAC - Fayetteville Technical Community College (2020-08 - 2022-12)
High school or equivalent - General - Seventy-First High School (2016-08 - 2019-12)
