Jaiden Watkins

I am a DMV native that loves to try new food and experience new activities. Hardworking and efficient customer service professional with strong communication and problem-solving skills, dedicated to providing superior level customer service in a fast-paced environment to increase company revenue and customer experience.

Lead Hostess

Charlie Palmer Steak ‐ Washington, DC

Oct 2021 ‐ Current

Accustomed to anticipating guest needs and quickly making decisions, often times without all the necessary resources, while working in a bustling environment turning over 400 + covers daily in both our dining and private rooms.

Exceptional interpersonal skills with an aptitude for building rapport with high-ranking officials, including, but not limited to members of congress, senate, world leaders, ambassadors, and CEO's of well-known corporations.

Personable, enthusiastic, and reliable customer service professional dedicated to providing exemplary-rated performance as a hostess for an upscale, high-volume steakhouse.

Possesses a talent for quickly resolving issues prior to escalation while multitasking and remaining professional and courteous in a fast-paced environment.

Valued for work ethic and “can-do” attitude—cheerfully pitching in where needed to deliver a premium guest experience.

Diplomatic in handling sensitive guest situations with discretion and a high level of confidentiality while still maintaining smooth front house operations.

Associate of Arts : Business Administration, Minor in Information Technology Northern Virginia Community College ‐ Alexandria, VA

• GPA: 3.5
• Dean’s List Honoree