Jaime Allie Morse

Results-driven executive with 10+ years scaling high-growth technology companies and leading fractional operations for venture-backed organizations. Proven expertise in operational optimization, change management, cross-functional team leadership, and strategic planning. Combines deep P&L accountability, process improvement, and organizational restructuring to drive sustainable growth and operational excellence across complex, multi-market environments.

Fractional COO / Growth & GTM Strategy - Polymath Scale

(2025-11)

• Lead strategic organizational restructuring and established robust communication frameworks to decentralize operations, reduce founder dependency, and improve cross-functional alignment.

COO / Head of Operations - STEAM Academy - Remote

(2023-10 - 2025-04)

• Directed cross-functional international team of 50+ FTEs and contractors across Operations, Sales, and Marketing; managed performance evaluations, mentorship, and leadership development initiatives.
• Spearheaded 3X operational growth in Ireland and engineered successful market expansion into the United States, managing resource allocation and operational planning across two new geographies.
• Managed strategic partnerships and co-led investor pitches, securing multi-million dollar seed funding from top-tier VCs (MHS Capital and SparkMind); influenced business development and organizational growth strategy.

Director, Strategy & Business Operations - Instacart - Los Angeles, CA

(2021-07 - 2023-10)

• Built and led high-performing team of 9 strategy professionals; owned strategic planning, annual goaling, OKR tracking, and cross-functional collaboration with Finance, Marketing, Analytics, and Product to drive executive decision-making.
• Identified and executed product and business initiatives that unlocked incremental platform GTV, increased Monthly Active Users (MAUs), expanded Instacart+ subscriber base, and drove organizational growth targets.

Head of Performance Marketing (Interim) - Uber - Los Angeles, CA

(2021-01 - 2021-07)

Note: Postmates was acquired by Uber in January 2021

• Oversaw regional performance marketing budget strategy (UAC, search, creative optimization, CRO, paid social) for Mobility and Delivery across US, Canada, and LATAM; managed distributed regional teams and optimized marketing impact on core business growth.

Senior Director, Growth Strategy - Postmates - Los Angeles, California

(2019-01 - 2021-01)

• Owned growth strategy and P&L for New Verticals (Drinks, Convenience) and Pick Up product line, driving double/triple-digit MoM growth and subscription acceleration through process optimization and resource reallocation.
• Led multidisciplinary team of growth marketers, data analysts, product managers, and account managers; managed team performance, cross-functional alignment, and execution of growth initiatives.
• Spearheaded commercial negotiations with top-tier Quick Service Restaurants (QSRs), partnering with Finance to model unit economics, preserve margin health, and optimize operational cost structure.

Director of Expansion - Postmates - San Francisco, CA

(2017-06 - 2019-01)

• Spearheaded domestic and international launch playbook, scaling Postmates from 27% to 80% of US households across 1,000+ cities and into Mexico; contributed over 10% of total platform GMV through operational scaling and market expansion strategy.

Head of Business Development - Bento for Business - San Francisco, CA

(2015-04 - 2016-05)

Formulated corporate partnership roadmap and structured commercial agreements that optimized lead generation, driving 70% MoM customer growth.

• Formulated corporate partnership roadmap and structured commercial agreements optimizing lead generation and business development; drove 70% MoM customer growth through strategic market expansion.

Founder & CEO, Lamudi / Jumia House - Jumia Group - West & Central Africa

(2013-07 - 2015-03)

• Built and scaled Jumia House (real estate vertical of Jumia, Africa's first tech unicorn, NYSE: JMIA) from inception; recruited, trained, and managed 120+ FTEs and contractors across 13 cities and 7 countries, establishing leadership development and organizational culture.

Master of Studies (MSt) - Women's Studies: Global Politics & Gender - University of Oxford (2010 - 2011)

Bachelor of Arts (BA) - International Development, Cultural Studies & Communications - McGill University (2005 - 2009)