James Finch

With over 20 years of experience in security management and operations, I bring a strong background in building and leading comprehensive security programs that ensure safety, compliance, and operational excellence.

Security Manager

Securitas Security Services USA, Inc. • Kaiser Permanente Los Angeles Medical Center • June 2013 – July 2016

• Coordinated safety measures during three nursing strikes, protecting operations for 5,000+ employees and patients.
• Developed and implemented safety protocols during the Ebola outbreak, ensuring compliance with health regulations.
• Directed six major infrastructure upgrades, reducing security risks by 35% across 13 facilities.
• Designed targeted training programs, improving officer performance ratings by 20%.
• Chaired the Threat Management Committee, addressing critical patient safety issues.

Securitas Security Services USA, Inc. • Anaheim, CA • October 2005 – February 2012

• Managed a $20M portfolio, increasing profitability year-over-year through operational efficiency and client retention.
• Achieved a 95% client satisfaction rate by delivering tailored security solutions and exceptional service.
• Directed security operations for high-profile events, including Comic-Con and the Emmy Awards, maintaining zero incidents.
• Oversaw divisional operations, supervising five branch managers and human resources and sales teams.
• Actively participated in industry organizations such as ASIS, CALSAGA, and BOMA.

Securitas Security Services USA, Inc. • Various Locations, CA • February 2002 – October 2005

• Enhanced financial performance across four locations, achieving year-over-year profit growth.
• Mentored four employees into management positions, fostering a robust leadership pipeline.
• Strengthened client relationships, increasing renewal rates by 30%.

United States Marine Corps • October 1983 – October 1998

• Communication Platoon Sgt during combat operations.
• Extensive leadership training.
• Surpassed recruitment goals by 20% annually, redefining excellence.
• Innovated training techniques that amplified mission success rates by 35%.

  Supervisor/Recruiter

  October 1983 – October 1998

• Surpassed recruitment goals by 20% annually, redefining excellence.
• Innovated training techniques that amplified mission success rates by 35%

• Master of Business Administration (MBA) • National University • Costa Mesa, CA • 2004
• Bachelor of Science in Criminal Justice Administration • National University • Costa Mesa, CA • 2001