James Rich
BARBER,WELDER,CUSTOMER SERVICE.
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About
I am a hard working indiviual who likes to get as much expirence under my belt as posible
Experience
JANUARY 2022 TO APRIL 2023
WORK AT HOME AGENT, COX COMMUNICATIONS
◆ Assist customers with assistance ranging from troubleshooting service equipment, answering billing questions, and scheduling appointments
◆ Promote revenue by upselling customer products
FEBRUARY 2020 TO MARCH 2021
VIDEO REPAIR AGENT, CHARTER COMMUNICATIONS
◆ Assist customers with requests ranging from scheduling appointments to billing ◆ Uses understanding of technology and communication devices to effortlessly troubleshoot issues with customers equipment (e.g. cable box, DVR, remote, modems)
JULY 2017 TO SEPTEMBER 2018
HOME BASED RESERVATIONS AGENT, AMERICAN AIRLINES
◆Answered telephone inquiries regarding fares, schedules, special services, and made reservations for air travel on American and other carriers
◆ Quoted fares, provided flight information, & frequently resolved difficulties associated with a passenger's travel
Education
MARCH 2021
WELDING CERTIFICATE, SANDHILL COMMUNITY COLLEGE
JUNE 2016
HIGH SCHOOL DIPLOMA, EAST WAKE HIGH SCHOOL
