James Sinclair

Proactive Fulfillment Team Member with a solid foundation in customer service and order fulfillment protocols. Demonstrated ability to handle multiple responsibilities, including cashiering and order pick-up services, while maintaining a meticulous approach to accuracy. Skilled in training and mentoring team members to uphold operational standards and foster a collaborative work environment. Committed to driving results and enhancing the overall customer experience through efficient service.

Fulfillment Team Member at Target (2023-10 – Present)

Fulfillment Team Member - Current

• Efficiently picked, packed, and shipped customer service orders while maintaining a 99% accuracy rate.
• Support cashiering, order pick-up (OPU), and Drive Up (DU) services as needed.
• Conducted regular cycle counts and participated in inventory audits to ensure accurate stock levels.
• Utilized handheld devices and software to locate and track inventory within the fulfillment center.
• Collaborated with team members to optimize order batching and maximize productivity.
• Assisted in training new team members on order fulfillment processes and safety protocols.
• Utilized point-of-sale (POS) systems to process transactions and handle cash and card payments.
• Worked 30 to 40 hours per week.

Associate of Science in Electrical Engineering – Middlesex County College (2001-08 – 2023-08)

High School Diploma – Piscataway High School (2016 – 2020)