Jane Suh

High energy, high impact Logistics Professional with 4 years of proven results in a highly competitive environment currently looking to join an organization to have a direct and measurable impact on the overall success of the company and achieve my management skills to further my own experience in educational for students and departments.

Cashier's Manager (East Mesa) - Yogi's Grill - East Mesa

(2023-01)

• Received and handle intake of orders from customers either over the phone or walk in customers and maintain register and perform transactions.
• Prepping of online orders and coordination of web/delivery orders.
• Maintain proper protocols for food handling and safety procedures.
• Provide details of our food categories and handling with care of prep for customers.
• Handling of customer's issues/complains and creating solutions.
• Manage new crews to train properly with the job duties/covering shifts for any upraise missing days when someone doesn't show up or being sick.

Restaurant Manager - Sushi Ave

(2019-01 - 2023-12)

During school aide

• Managing of pre-opening procedures by assigning tasks prior to opening of location.
• Greeting customers, escorting customers to dining tables, and providing menus.
• Receiving orders and inputting order into POS system.
• Ensure correct orders are delivered to correct customers.
• Handle with phone orders/and online orders into POS and manage any errors with refunds or problems with customers during tasks
• Managed and handled closing calculations and reported to management of end of day sales.

Instructional Assistant Education II (Teacher's Aide) - Mesa Public School (Red Mountain High School)

(2019-01)

• Manage special needs students who need to be guided through each day when they have special cares in each classes.
• Have meeting with leading managers each quarterly.
• Discusses with teacher's aide to communicate each student who needs to be followed.
• Obtain teacher's aide reports through classes with MPS programs by each session.

Account Executive - Hill Brothers Intermodal Logistics

(2014-01 - 2015-12)

• Obtain New accounts/existing customers
• Follow up calls daily from 30~80 calls per day
• Provide rates to customer to see if the rates were competitive/follow up
• Provide information and ensure client satisfaction of prospective clients
• Field most of daily routines and interact with new clients to gain main contact person.
• Serve as contact with overseas agent for any charges request and obtain rates.
• Participate in special projects as needed and send request to AHQ logistics
• Managed routing weekly meeting reports to Branch manager on my perform duties of sales

Sales Account Executive - NNR Global Logistics

(2011-02 - 2011-12)

• Obtaining new accounts to gain business and follow up with main contact person for appointment
• Provide rates to customer to see if the rates were competitive/follow up
• Provide information and ensure client satisfaction of prospective clients
• Field most of daily routines and interact with new clients to gain main contact person.
• Serve as contact with overseas agent for any charges request and obtain rates.
• Participate in special projects as needed and send request to AHQ logistics
• Managed routing weekly meeting reports to Branch manager on my perform duties of sales agenda.

Export Customer Service Specialist - Hyundai Merchant Marine

(2008-03 - 2010-02)

NVOCC

• Answering heavy volume of phone calls
• Resolution of any and all client issues (i.e. incorrect container deliveries, trans loads, vessels being omitted, routing issues, etc.)
• Provide information and ensure client satisfaction of prospective clients
• Creation of vessel routing for booking requests
• Serve as liaison between client and various logistics departments
• Serve as contact with overseas agent for any re-handling of cargo, idle container, and final destination charge
• Create new vessel reports, general order, and memo corrections
• Manifest vessel clean up
• Vessel arrival phase in, phase out, and arrival reconciliation
• Participate in special projects as needed and perform other duties as assigned

Accounting/Customer Service - Big O Tires

(2007-02 - 2008-02)

• Answering incoming calls and assist with their needs
• Manage accounts payable/payroll for employees
• Provide customer service
• Perform multi-tasking duties by handling inventories of all tires/mechanical products and manage all company's financial reports

Accounting/Administrator - Interfire Audio

(2006-10 - 2007-02)

• Managing speakers/audio products to ship by UPS/domestic trucks to customers, distributors to all over state.
• Handle warranty parts to distributors, customers.
• Manage all accounts for past due invoices reports
• Assist with sales for promotion products for big events on semi-monthly show projects.
• Maintain driver's expenses for any gases/payroll

Customer Service Manager - Master Supplies Zippers

(2002-08 - 2006-03)

• Handling of heavy phone call volume
• Accounting coordinator
• Handling incoming calls to take customer's order on sales account
• Arranging delivery assignment with manager for driver's daily routine
• Managing with General Manager to check low product inventories to see if shipments will arrive from overseas
• Data entry for process order

High School Diploma - John A. Rowland High School (1991-06)

Mt. San Antonio Community College (1991-01 - 1992-12)

Citrus Community College (1993-01 - 1994-12)