Janet Barton
ENTREPRENEUR/CUSTOMER SERVICE
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About
“Highly motivated Customer Service Representative with 10 + years of experience providing excellent customer service and support. Proven track record of resolving customer complaints and increasing customer satisfaction. Possess excellent communication, problem-solving and organizational skills and an aptitude for quickly learning new technologies.
Experience
ENTREPRENEUR/CUSTOMER SERVICE - SURFWEL INTERNET
(2018-10)
- Assisting customers with computer and internet use.
- Handling payments and providing technical support for software and hardware.
- Maintaining the cleanliness and security of the work area.
- Managing computer time logs.
- Assist customers with online applications, printing, scanning, fax, and emails.
CUSTOMER SERVICE REPRESENTATIVE - WEBSPOT INTERNET CAFE
(2014-05 - 2018-10)
- Assisting customers with computer and internet use.
- Handling payments and providing technical support for software and hardware.
- Maintaining the cleanliness and security of the work area.
- Managing computer time logs.
- Assist customers with online applications, printing, scanning, fax, and emails.
ACCOUNTING CLERK - COLUMBUS PARK
(2014-03 - 2014-05)
- Check goods order.
- Data entry.
- Take inventory.
- Waitress (occasionally)
ACCOUNTING CLERK - CUSTOM CARIBBEAN VACATIONS
(2004-02 - 2013-06)
- Prepare payroll and pay staff for villa owners.
- Prepare lodgments.
- Preparation of monthly statutory returns.
- Accounts payables and receivables.
- Preparation of monthly villa owner statements.
- Bank reconciliation.
DESK CLEK - UNITED ENGINEERING
(1998-03 - 2003-08)
- Taking work orders for vehicle repairs.
- Taking and recording payments.
- Prepare payroll.
- Prepare and make lodgments.
SALES CLERK - SILVER SANDS COMMISSARY
(1993-08 - 1995-02)
- Greet customers, assist them in finding products
- Process sales using a cash register, handling payments.
- Stock shelves with new merchandise, monitor stock levels, and inform management when items need to be reordered.
- Keep the store clean, organized, and well-maintained, including tidying up aisles and ensuring product displays are attractive.
Education
LEVEL 1 CERTIFICATE IN COMPUTER - FALMOUTH VOCATIONAL TRAINING CENTER (HEART) (2000 - 2000)
CARIBBEAN EXAMINATION COUNCIL - WILLIAM KNIBB MEMORIAL HIGH SCHOOL (1981 - 1986)
