Janice Lanchat

Software Test Engineer with over three years of hands-on experience delivering high-quality software products. I specialize in functional, regression, integration, and automated testing for desktop, web, and mobile applications.

At Softros Systems, I’ve played a key role in ensuring the reliability and security of our flagship LAN Messenger product used by enterprises across the country. I’m known for catching critical issues early, improving release velocity, and working seamlessly with development teams in fast-paced Agile environments. I’m looking for my next challenge with a Boston-area company where I can continue growing my QA expertise and contribute to meaningful products people actually love using.

Junior QA Engineer

Softros Systems Inc. (Softros LAN Messenger), Boston, MA

June 2023 – Present

• Design and execute comprehensive test plans for Softros LAN Messenger, a secure cross-platform corporate messaging application supporting Windows, macOS, and Android.

• Thoroughly test core features including real-time messaging, group chats, voice and video calls, file transfers, offline functionality, and enterprise-grade security protocols.

• Built and maintained a robust automated regression suite using Python, Selenium WebDriver, and Appium that cut manual testing time by more than 65%, allowing the team to ship higher-quality releases every two weeks.

• Identified and documented over 450 defects, ranging from minor UI glitches to critical security and performance issues under heavy load (500+ concurrent users).

• Work closely with developers, product owners, and DevOps engineers in a Scrum environment. Actively participate in backlog grooming, sprint planning, daily stand-ups, and retrospectives.

• Strengthened our CI/CD pipeline by integrating automated smoke and regression tests with Jenkins and GitHub Actions.

• Conduct API testing using Postman and REST Assured to validate backend logic and third-party integrations.

• Perform usability and accessibility testing, gather user feedback, and collaborate on UX improvements that significantly boosted customer satisfaction scores.

• TechStart Solutions, Cambridge, MA

  August 2022 – May 2023

• Performed manual, exploratory, and regression testing for multiple SaaS web platforms.

• Developed and executed automated tests in Python with pytest framework.

• Ran performance and load tests using JMeter to identify bottlenecks before production.

• Managed and configured test environments using Docker and virtual machines.

QA Intern

InnoApp Lab, Boston, MA

May 2022 – July 2022

• Supported mobile application testing efforts and helped create initial test documentation and checklists.

Bachelor of Science in Computer Science

Northeastern University, Boston, MA

September 2019 – May 2022

GPA: 3.85/4.0

Relevant coursework included Software Engineering, Database Systems, Computer Networks, Quality Assurance, and Agile Methodologies. Capstone project focused on building and thoroughly testing a secure real-time chat application.