Customer Service Associate - Walmart - Newport News, Virginia
(2021-10 - 2022-02)
- Respond to customers complaints and questions
- Educate and enlighten on customers products
- Handle returns, exchanges and refunds
- Adhere to safety proceeds in ensuring safety of customers
- Respond to phone and emails from customers
- Responsible for verification of customers and setting up accounts
- Keep records of inquires, questions, comments, and complaints from customers
- Responsible for processing forms,orders,applications and requests made by customers
Customer Service Representative - Maximums - Remote Location
(2022-09 - 2023-02)
- Responding to numerous phone inquiries
- Using standard technology; telephone, email and web browsers
- Assisting callers in finishing online applications
- Completing daily electronic logs
- Filling out timesheets
- Adhering to privacy rules
- Maintaining up to date knowledge of regulations and policies as they apply to healthcare serviced
- Reporting problems through an online system
- Responding to telephone with in set parameter
- Completing all assigned training as necessary
Customer Service Associate/Cashier - Finish Line - Virginia Beach, Virginia
(2023-04 - 2024-06)
- Assisting customers with their purchase and answering questions
- Providing excellent customer service
- Maintain a clean and organized environment
- Processing transactions and handling cash/credit card payments
- Maintain balance cash drawer
- Ensure all merchandise is properly displayed
- Handling customers complaints and resolving issues in a timely manner
Warehouse Worker - Amazon Fulfillment Center - Suffolk, Virginia
(2024-07 - 2026-05)
- Picking, packing, and shipping customer orders accurately and efficiently
- Ensuring that products are stored in their correct locations within the fulfillment center
- Assisting with inventory management, including tracking and restocking items as needed
- Maintaining a clean and safe work environment by following health and safety guidelines
- Collaborating with team members to meet order deadlines and productivity goals
- Using handheld scanners and/or computers to assist with order processing and inventory management
- Reporting any equipment malfunctions or safety concerns to supervisors
Caregiver (PCA) - Visiting Angels - Virginia Beach, Virginia
(2026-05)
- Provides personal services
- Assist with daily living activities
- Support clients with physical tasks, ensuring proper lifting techniques
- Maintain clean and safe environment for clients
- Document client progress
- Laundry assistance, linen changing
- Hoyer lift and gait belt transferring
- Medication reminders
- Check vitals and monitor blood sugar levels
