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Jared Scott Riley

911 Dispatcher

Talent
Camden, OhioMember since October 28, 2026
Customer Service & Professional CommunicationEmergency Communications & Call PrioritizationDocumentation, Data Entry & Records AccuracyStaff Training, Mentoring & CoachingStandard Operating Procedures (SOPs)Team Coordination & Operational SupportProblem Solving Under PressureMicrosoft Word & Excel
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Customer Service & Professional CommunicationEmergency Communications & Call PrioritizationDocumentation, Data Entry & Records AccuracyStaff Training, Mentoring & CoachingStandard Operating Procedures (SOPs)

About

Experienced public-safety and operations professional with a background in emergency communications, staff training, procedure development, and fire/EMS leadership. Skilled at managing time-sensitive information, maintaining accurate records, coordinating across teams, and communicating clearly under pressure. Brings strong customer-service instincts, technical adaptability, and experience mentoring staff and supporting day-to-day operations.

Experience

911 Dispatcher - Preble County Sheriff’s Office - Eaton, Ohio

(2016-01)

  • Receive and process emergency and non-emergency calls, gather critical information, and relay accurate details to responding personnel.
  • Use computer-aided dispatch and related systems to document incidents, maintain records, and support coordinated public-safety response.
  • Communicate clearly with callers, law-enforcement personnel, fire/EMS units, and partner agencies in time-sensitive situations.
  • Help train and mentor dispatchers, reinforce established procedures, and contribute to the development and implementation of SOPs.

Assistant Fire & EMS Chief - Camden Somers Fire & EMS - Camden, Ohio

(2012-12 - 2023-05)

  • Supported day-to-day operations of fire and EMS personnel and helped coordinate service delivery and operational readiness.
  • Supervised and supported crews, assisted with training, and helped develop and implement procedures to promote consistent operations.
  • Served as a Public Information Officer, communicating department information to the public and community stakeholders.

EMS Platoon Supervisor - Gasper Township Fire & EMS - Eaton, Ohio

(2011-12 - 2015-05)

  • Provided platoon-level supervision and operational support for EMS personnel.
  • Helped coordinate daily activities and supported team communication, service readiness, and adherence to established practices.

Education

High School Diploma - Preble Shawnee High School (2008)

Ohio Firefighter Certification - Butler Tech (2008-08)

Ohio EMS Certification - Miami Valley Career Technology Center (2010-01)

Ohio Firefighter Certification - Clark State Community College (2014-05)

Skills

911 Dispatcher

Reviews

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