Jared Scott Riley
911 Dispatcher
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About
Experienced public-safety and operations professional with a background in emergency communications, staff training, procedure development, and fire/EMS leadership. Skilled at managing time-sensitive information, maintaining accurate records, coordinating across teams, and communicating clearly under pressure. Brings strong customer-service instincts, technical adaptability, and experience mentoring staff and supporting day-to-day operations.
Experience
911 Dispatcher - Preble County Sheriff’s Office - Eaton, Ohio
(2016-01)
- Receive and process emergency and non-emergency calls, gather critical information, and relay accurate details to responding personnel.
- Use computer-aided dispatch and related systems to document incidents, maintain records, and support coordinated public-safety response.
- Communicate clearly with callers, law-enforcement personnel, fire/EMS units, and partner agencies in time-sensitive situations.
- Help train and mentor dispatchers, reinforce established procedures, and contribute to the development and implementation of SOPs.
Assistant Fire & EMS Chief - Camden Somers Fire & EMS - Camden, Ohio
(2012-12 - 2023-05)
- Supported day-to-day operations of fire and EMS personnel and helped coordinate service delivery and operational readiness.
- Supervised and supported crews, assisted with training, and helped develop and implement procedures to promote consistent operations.
- Served as a Public Information Officer, communicating department information to the public and community stakeholders.
EMS Platoon Supervisor - Gasper Township Fire & EMS - Eaton, Ohio
(2011-12 - 2015-05)
- Provided platoon-level supervision and operational support for EMS personnel.
- Helped coordinate daily activities and supported team communication, service readiness, and adherence to established practices.
Education
High School Diploma - Preble Shawnee High School (2008)
Ohio Firefighter Certification - Butler Tech (2008-08)
Ohio EMS Certification - Miami Valley Career Technology Center (2010-01)
Ohio Firefighter Certification - Clark State Community College (2014-05)
