Jasmin Sierra

Detail-oriented and bilingual administrative professional with a Bachelor of Science in Psychology and experience in healthcare administration, education, and customer service. Skilled in scheduling, client relations, office coordination, and handling confidential information with professionalism and accuracy. Fluent in English and Spanish with strong interpersonal, organizational, and multitasking skills, with the ability to thrive in fast-paced environments.

Dental Receptionist/ Administrative Assistant at Clinica Dental LLC (2025-07 – 2026-05)

• Managed front desk operations including patient scheduling, check-in/check-out, and multi-line phone communication in a fast-paced dental clinic environment.
• Maintained accurate EagleSoft patient records, processed confidential information, and supported insurance verification and billing tasks.
• Provided bilingual support in English and Spanish to improve patient communication, clarify procedures, and enhance overall patient experience.
• Coordinated daily office workflow by organizing schedules, preparing patient charts, and assisting clinical staff to ensure efficient operations.

Bilingual Teacher Assistant- Toddlers at Crossing Borders International Pre-School (2025-06 – 2025-07)

• Facilitated bilingual learning and communication through interactive activities, storytelling, and daily engagement in English and Spanish.
• Maintained daily accurate toddler attendance, meal/ sleep records, and incident reports while handling confidentiality information with discretion and attention to detail.

Stock and Sales Associate at Ross Dress for Less (2021-10 – 2025-05)

• Maintained accurate inventory organization and records through regular stock counts, product handling, and attention to detail in a fast-paced retail environment.
• Entrusted with cash handling, inventory accuracy, and operational support responsibilities requiring strong attention to detail and accountability.
• Provided informal leadership support by assisting with team coordination, training new associates, and helping ensure smooth daily operations in the absence of management.

Volunteer and Outreach Department intern at Catholic Charities of the Archdiocese of Galveston-Houston (2018-09 – 2019-03)

• Assembled an accurate and up-to-date volunteer database by actively researching, arranging appointments, recruiting, and executing connections with community partnerships.

Volunteer at Texas Center for the Missing (2025-05 – 2025-05)

Missing in Southeast Texas Day 2025

• Delivered bilingual front-desk support by guiding attendees through missing persons report intake and directing them to appropriate resources.
• Coordinated with law enforcement, forensic specialists, and social service agencies to support efficient information flow and ensure organized service delivery for families and attendees.

Bachelor of Science in Psychology – University of Houston-Downtown (2021-05)