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Jasmine Clark

Jasmine Clark

Customer Service Representative

Talent
DecaturMember since October 1, 2026
Project ManagementManagementCashierProperty ManagementInsurancecustomer service skills
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Project ManagementManagementCashierProperty ManagementInsurance

About

My goal is to find an hourly and/or remote job where I can be able to utilize my skills and help a company grow in this ever growing and changing market. I have over fifteen years of experience in retail management, assistant manager, payroll processing, data entry, coding, filing, life insurance, final expense financial services, cash management, and providing phenomenal customer service skills.

Experience

Life Insurance Agent at Lincoln Heritage (2022-12 – 2026-10)

  • Developed and maintained a client base through referrals, direct mail, social media marketing, and increasing lead generation.
  • Consulted with clients to assess insurance needs, budget, financial planning goals, and ensuring tailored coverage solutions.
  • Provided rate quotes, coverage recommendations, assisted with application completion, and streamlining the client onboarding process.
  • Collected payments and set up appointments with new and existing clients, improving client retention and satisfaction.
  • Explaining complex policy options, features, and benefits in simple terms to help clients make informed decisions.
  • Managing policy renewals, handling policy changes such as beneficiaries, and assisting with the claims process during difficult times.

Loan Processor at Community Loans of America (2023-06 – 2024-06)

  • On boarded new customers and maintained customer accounts, ensuring seamless transitions and high client satisfaction.
  • Conducted thorough credit assessments for potential borrowers, utilizing background research and analysis to minimize risk.
  • Finalized loan contracts, keeping clients informed of rules and obligations, resulting in improved compliance.
  • Maintained up-to-date knowledge of lending and financial services, balancing customer satisfaction with results-driven approach to meet targets.
  • Processed pre-funding checks within defined guidelines, analyzed loan processor contracts for errors, and reducing processing delays.

Property Manager at Absolute Storage Management (2012-04 – 2022-12)

  • Assisted customers in determining storage unit size, leasing storage space, and optimizing occupancy rates.
  • Marketed and sold storage space to increase revenues, occupancy rates, and contributing to business growth.
  • Managed customer accounts, processed rental payments, sent late notices when necessary, and ensuring timely collections.
  • Maintained security by conducting regular inspections, preventing, unauthorized access to storage units, and reducing incidents.

Assistant Store Manager at Ross Dress for Less (2014-10 – 2018-04)

  • Maintained safe and secure environments, demonstrating courtesy, friendliness, and professionalism to enhance customer experience.
  • Recognized associates using company recognition programs consistently represented the company brand, and boosted team morale.
  • Ensured recovery, sizing, and markdowns were completed to company standards, and supporting sales and inventory accuracy.
  • Models and enforces a positive, friendly atmosphere for customers.
  • Implements loss prevention measure, including maintain a high customer service presence and engaging staff in shortage goals.

Education

Small Business Management in Minor in Marketing – Georgia Piedmont Technical College (2014-01 – 2016-12)

Skills

Customer Service Representative

Reviews

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