Staffing Specialist and Customer Service Expert
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I am a staffing specialist in addition to having more than 14 years of customer service/call center experience and 5 years of light administrative experience. I have worked in various industries from healthcare to education to automotive. I also have experience working in sales and sales support, chat support, training, onboarding, office management and dispatch.
Several years of experience in customer service, onboarding, staffing, clerical, call center and sales environments and 3 years of experience in insurance and warranty claims environments including claims analysis, processing, negotiations, examination, customer service, client retention and adjustment. Strong leadership experience, including recruiting, onboarding, and training new staff and development of departmental processes.
University of Phoenix Associates of Business Administration- December 2014
Bolingbrook High School-Diploma-June 2005
