Jasmine Ignacio

Radiologic Technology student completing prerequisite coursework at Florida SouthWestern State College, with volunteer experience in a hospital Emergency Department and strong customer-service and communication experience. Experienced in fast-paced, patient-facing environments, assisting patients and customers, maintaining confidentiality and organization, and working effectively with team members. Seeking a Patient Access & Care Coordinator position to support patient registration, communication, and efficient healthcare operations.

Emergency Department Volunteer at Lee Health (2025-01 – Present)

• Supported staff and patients in a fast-paced hospital Emergency Department with a patient-focused and professional approach.
• Helped maintain clean, organized, and welcoming patient-care areas while following staff direction and hospital procedures.
• Gained firsthand exposure to patient flow, teamwork, safety awareness, confidentiality, and day-to-day healthcare operations.

Kava Barista / Bartender at Kava Café (Present)

• Provide attentive service, respond to guest needs, and communicate clearly while prioritizing multiple tasks in a fast-paced setting.
• Handle POS transactions and cash accurately while maintaining an organized, sanitary workspace and supporting efficient daily operations.

Barista at Café In

• Provided friendly, efficient customer service, handled transactions, restocked supplies, and worked cooperatively with team members.

Call Center Agent at Diamedix Technologies (DTECH), Inc. (2023-01 – 2024-12)

• Assisted customers with inquiries and concerns using clear, professional communication and a solution-focused approach.
• Managed multiple customer needs while staying organized, courteous, accurate, and attentive to detail.

Part-Time Server at Manuel G. Araullo High School (2018-01 – 2019-12)

• Provided customer assistance in a busy environment while maintaining cleanliness and working cooperatively with others.

Radiologic Technology – Florida SouthWestern State College (FSW)