Jayla Payne

Assisted healthcare staff with non-clinical tasks and patient support Guided patients and families while maintaining a welcoming environment Gained exposure to emergency department operations in a high-stressing setting

Emergency Department Volunteer - Hospital of the University of Penn

(2023-02 - 2024-05)

• Assisted healthcare staff with non-clinical tasks and patient support
• Guided patients and families while maintaining a welcoming environment
• Gained exposure to emergency department operations in a high-stressing setting
• Strengthened communication, interpersonal, and organizational skills

Crew Member - Chipotle

(2022-11 - 2025-01)

• Worked in a fast-paced food service environment preparing ingredients, assembling orders, and delivering quality customer service
• Strengthened multitasking, communication, and problem-solving skills while maintaining a clean and efficient workspace

Front Desk Associate - European Wax Center

(2025-05 - 2026-08)

• Greeted clients and provided exceptional customer service in a fast-paced environment
• Scheduled appointments, managed client information, and handled transactions accurately
• Maintained a welcoming and professional atmosphere while addressing client concerns and needs
• Demonstrated strong communication, multitasking, and organizational skills

Highschool Diploma - Preparatory Charter School (2020-09 - 2024-06)

Norfolk State University (2024-08 - 2026-05)

Pending Degree - Temple University (2026-09)