Jasmine Jones

Certified Clinical Medical Assistant and CNA with over five years of experience supporting patients and providers in hospital, outpatient, pediatric, and specialty clinic settings. Comfortable preparing patients, taking vitals, maintaining accurate EMR documentation, and assisting with procedures while delivering compassionate, attentive care. I'm recognized for supporting smooth clinic flow, building patient trust, and collaborating effectively with care teams.

Certified Nurse Aide (Contract) at Baylor Scott & White Health REHAB (2025-09 – 2026-04)

Supported RNs with patient preparation, IV infusions, and treatment support in a fast-paced medical center.

• Supported RNs with patient preparation, IV infusions, and treatment support in a fast-paced medical center.
• Monitored and documented vital signs, oxygen saturation, and blood glucose levels.
• Assisted with catheterizations while maintaining patient dignity and comfort.
• Provided mobility assistance using Hoyer lifts and fall-prevention equipment.
• Delivered compassionate bedside care while maintaining strict HIPAA compliance.
• Adapted to 12-hour shifts while maintaining accuracy, efficiency, and professionalism.

Certified Clinical Medical Assistant (CCMA) at Austin Regional Clinic (ARC) (2025-02 – 2025-09)

Roomed patients, obtained vital signs, updated medical histories, and documented accurately in EMR systems.

• Roomed patients, obtained vital signs, updated medical histories, and documented accurately in EMR systems.
• Prepared patients for in-office procedures, ensuring comfort, proper positioning, and adherence to clinical protocols.
• Collected urine specimens following proper labeling, handling, and infection control procedures.
• Assisted providers during exams and minor procedures while maintaining sterile technique.
• Delivered a calm, professional, and patient-centered experience throughout each visit.
• Supported clinic flow, follow-ups, and coordination between clinical and front office teams.

Patient Service Coordinator / Front Desk at Austin Regional Clinic (ARC) (2024-08 – 2025-02)

Served as the first point of contact in a high-volume outpatient clinic.

• Served as the first point of contact in a high-volume outpatient clinic.
• Managed check-in/check-out, appointment scheduling, and multi-provider calendars.
• Call Center Setting (PBX Customer Service)
• Verified insurance eligibility, collected co-pays, and maintained accurate patient demographics.
• Processed ABNs, ROIs, and other required healthcare documentation in compliance with clinic policies.

Travel Nurse Aide (CNA) at Nurse Dash & Clipboard Health (2022-11 – 2024-07)

Provided direct patient care across hospitals, long-term care, rehabilitation, and hospice settings.

• Provided direct patient care across hospitals, long-term care, rehabilitation, and hospice settings.
• Built strong rapport with patients and families while supporting multidisciplinary care teams.
• Demonstrated flexibility and adaptability in diverse clinical environments.

Quality Assurance Specialist at Austin Public Health (2022-12 – 2023-10)

Conducted quality assurance audits to ensure accuracy of patient records, documentation, and clinic workflows.

• Conducted quality assurance audits to ensure accuracy of patient records, documentation, and clinic workflows.
• Monitored compliance with public health regulations and internal protocols.
• Prepared reports on audit findings and collaborated with healthcare teams to implement process improvements.
• Assisted with training and guidance for staff on documentation standards and workflow best practices.

Vaccine Representative at Austin Public Health (2021-08 – 2022-12)

Administered COVID-19 vaccines to community members following CDC and local public health guidelines.

• Administered COVID-19 vaccines to community members following CDC and local public health guidelines.
• Provided patient education on vaccine safety, side effects, and follow-up care.
• Assisted with scheduling, outreach, and patient flow management during high-volume vaccination clinics.
• Supported data entry and reporting to ensure accurate tracking of vaccine distribution and compliance.

Patient Care Technician / Caregiver at Dell Children's Medical Center (2019-08 – 2021-08)

Provided compassionate, high-quality care to pediatric patients, assisting with daily living activities including feeding, hygiene, mobility, and emotional support.

• Provided compassionate, high-quality care to pediatric patients, assisting with daily living activities including feeding, hygiene, mobility, and emotional support.
• Monitored patients' vital signs, reported changes to nursing staff, and assisted in implementing care plans under the supervision of registered nurses.
• Maintained a safe, clean, and supportive environment, adhering to infection control and hospital safety protocols.
• Assisted with patient assessments, documenting observations accurately in electronic health records (EHR).
• Supported families by providing education and guidance on patient care needs and hospital procedures.

Associate of Health Sciences in Health Sciences – Austin Community College