Certified Nurse Aide (Contract) at Baylor Scott & White Health REHAB (2025-09 – 2026-04)
Supported RNs with patient preparation, IV infusions, and treatment support in a fast-paced medical center.
- Supported RNs with patient preparation, IV infusions, and treatment support in a fast-paced medical center.
- Monitored and documented vital signs, oxygen saturation, and blood glucose levels.
- Assisted with catheterizations while maintaining patient dignity and comfort.
- Provided mobility assistance using Hoyer lifts and fall-prevention equipment.
- Delivered compassionate bedside care while maintaining strict HIPAA compliance.
- Adapted to 12-hour shifts while maintaining accuracy, efficiency, and professionalism.
Certified Clinical Medical Assistant (CCMA) at Austin Regional Clinic (ARC) (2025-02 – 2025-09)
Roomed patients, obtained vital signs, updated medical histories, and documented accurately in EMR systems.
- Roomed patients, obtained vital signs, updated medical histories, and documented accurately in EMR systems.
- Prepared patients for in-office procedures, ensuring comfort, proper positioning, and adherence to clinical protocols.
- Collected urine specimens following proper labeling, handling, and infection control procedures.
- Assisted providers during exams and minor procedures while maintaining sterile technique.
- Delivered a calm, professional, and patient-centered experience throughout each visit.
- Supported clinic flow, follow-ups, and coordination between clinical and front office teams.
Patient Service Coordinator / Front Desk at Austin Regional Clinic (ARC) (2024-08 – 2025-02)
Served as the first point of contact in a high-volume outpatient clinic.
- Served as the first point of contact in a high-volume outpatient clinic.
- Managed check-in/check-out, appointment scheduling, and multi-provider calendars.
- Call Center Setting (PBX Customer Service)
- Verified insurance eligibility, collected co-pays, and maintained accurate patient demographics.
- Processed ABNs, ROIs, and other required healthcare documentation in compliance with clinic policies.
Travel Nurse Aide (CNA) at Nurse Dash & Clipboard Health (2022-11 – 2024-07)
Provided direct patient care across hospitals, long-term care, rehabilitation, and hospice settings.
- Provided direct patient care across hospitals, long-term care, rehabilitation, and hospice settings.
- Built strong rapport with patients and families while supporting multidisciplinary care teams.
- Demonstrated flexibility and adaptability in diverse clinical environments.
Quality Assurance Specialist at Austin Public Health (2022-12 – 2023-10)
Conducted quality assurance audits to ensure accuracy of patient records, documentation, and clinic workflows.
- Conducted quality assurance audits to ensure accuracy of patient records, documentation, and clinic workflows.
- Monitored compliance with public health regulations and internal protocols.
- Prepared reports on audit findings and collaborated with healthcare teams to implement process improvements.
- Assisted with training and guidance for staff on documentation standards and workflow best practices.
Vaccine Representative at Austin Public Health (2021-08 – 2022-12)
Administered COVID-19 vaccines to community members following CDC and local public health guidelines.
- Administered COVID-19 vaccines to community members following CDC and local public health guidelines.
- Provided patient education on vaccine safety, side effects, and follow-up care.
- Assisted with scheduling, outreach, and patient flow management during high-volume vaccination clinics.
- Supported data entry and reporting to ensure accurate tracking of vaccine distribution and compliance.
Patient Care Technician / Caregiver at Dell Children's Medical Center (2019-08 – 2021-08)
Provided compassionate, high-quality care to pediatric patients, assisting with daily living activities including feeding, hygiene, mobility, and emotional support.
- Provided compassionate, high-quality care to pediatric patients, assisting with daily living activities including feeding, hygiene, mobility, and emotional support.
- Monitored patients' vital signs, reported changes to nursing staff, and assisted in implementing care plans under the supervision of registered nurses.
- Maintained a safe, clean, and supportive environment, adhering to infection control and hospital safety protocols.
- Assisted with patient assessments, documenting observations accurately in electronic health records (EHR).
- Supported families by providing education and guidance on patient care needs and hospital procedures.
