Jason Clement

Personable Head Bartender with 36 years of experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.

Bartender Supervisor - The Country Club of Mobile - Mobile, AL

(2022-12)

• Set up bar a beginning of shift and breaking down at end of shift to facilitate operations
• Served high customer volumes during special events, nights, and weekends
• Kept bar presentable and well-stocked to meet member needs
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands

Bar Manager - The Grand Hotel

(2019-04 - 2022-12)

• Closed out cash register and prepared cashier report at close of business
• Maximized customer service by training staff, overseeing operations, and resolving issues
• Kept alcoholic beverages well-stocked and organized to meet expected demands
• Adhered to state laws regarding alcoholic beverage services and customer regulations
• Crafted special drink an cocktail menu items for season offerings
• Guaranteed optimal beverage stock by assessing inventory and collaborations with management for corrective action planning to limit expenses
• Improved customer service rankings by resolving issues quickly and accurately
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events
• Designed special drink and cocktail offerings occasionally as part of seasonal offerings
• Reduced health risks and safety hazard by preparing beverage products consistently while creating cleaning schedules, restocking items, and sanitizing equipment to adhere to health department standard

General Manager - Woke by the Bay

(2019-01 - 2019-12)

• Developed and implemented strategies to increase sales and profitability
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long term organizational growth
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems

Bartender - R Bistro

(2016-08 - 2017-01)

• Served high customer volumes during special events, nights, and weekends
• Performed opening and closing duties, printing sales reports, setting up for incoming shift preparing cash drawers, and taking inventory
• Kept bar presentable and well-stocked to meet customer needs
• Followed alcohol awareness procedures for preventing excessive guest intoxication

Correctional Officer and Veteran Coordinator - Blackwater River Correctional Facility - Milton, FL

(2013-10 - 2016-08)

Paramedic - Escambia EMS - Pensacola, FL

(2012-01 - 2012-06)

Bachelor of Arts - Tulane University (2000)