Bartender Supervisor - The Country Club of Mobile - Mobile, AL
(2022-12)
- Set up bar a beginning of shift and breaking down at end of shift to facilitate operations
- Served high customer volumes during special events, nights, and weekends
- Kept bar presentable and well-stocked to meet member needs
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Bar Manager - The Grand Hotel
(2019-04 - 2022-12)
- Closed out cash register and prepared cashier report at close of business
- Maximized customer service by training staff, overseeing operations, and resolving issues
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Crafted special drink an cocktail menu items for season offerings
- Guaranteed optimal beverage stock by assessing inventory and collaborations with management for corrective action planning to limit expenses
- Improved customer service rankings by resolving issues quickly and accurately
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events
- Designed special drink and cocktail offerings occasionally as part of seasonal offerings
- Reduced health risks and safety hazard by preparing beverage products consistently while creating cleaning schedules, restocking items, and sanitizing equipment to adhere to health department standard
General Manager - Woke by the Bay
(2019-01 - 2019-12)
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long term organizational growth
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
Bartender - R Bistro
(2016-08 - 2017-01)
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Correctional Officer and Veteran Coordinator - Blackwater River Correctional Facility - Milton, FL
(2013-10 - 2016-08)
Paramedic - Escambia EMS - Pensacola, FL
(2012-01 - 2012-06)
