Server at OTG (2024-10 – Present)
Welcoming and serving guests at the Philadelphia Airport Terminal B
- Welcoming and serving guest at the Philadelphia Airport Terminal B
- Directing guest to their proper gates according to their ticket
- Explained menu options to guests, offered suggestions and took orders for food and beverages
Server/Head Barback at Giuseppe'S And Sons (2023-11 – 2024-06)
Server and Head Barback responsibilities at full-service restaurant
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Ensured that each guest was served courteously, quickly, and efficiently
- Monitored dining room for cleanliness and proper set-up at all times
- Followed safety protocols such as properly storing equipment away after use
Server/Bartender at Longhorn Steakhouse (2022-04 – 2023-11)
Server and Bartender at high-volume steakhouse
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
Team Member at Target (2020-04 – 2023-07)
General retail team member with multiple station responsibilities
- Developed positive customer relationships through friendly greeting and excellent service
- Rotated through series of different stations based on team needs
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets
- Trained new team members using approved training materials and information
