Shadi Ibrahim

Energetic and detail-oriented Restaurant Server with experience in fast-paced dining environments. Skilled in POS order entry, guest relations, menu upselling, and cash handling. Proven ability to deliver exceptional dining experiences, maintain high sanitation standards, and thrive under pressure in team-driven settings.

Lead Restaurant Server at Paseo San Miguel (2024-09 – Present)

• Provide high-quality table service to 14 tables simultaneously in a high-volume restaurant environment.
• Accurately input orders and process cash/credit transactions using POS systems (Toast / Micros / Clover).
• Actively upsell appetizers, daily specials, beverages, and desserts, consistently raising average check sizes.
• Communicate dietary restrictions and special requests clearly to kitchen and bar staff.
• Prepared dining area, reset tables, and maintained side stations stocked according to health standards.
• Assisted in serving large parties, ensuring timely beverage refills and dish removal.
• Handled cash drawers, performing accurate end-of-shift register reconciliation without discrepancies.

High School Diploma – UAEH Tulancingo HGO (2024)