Jay Flanigan

Results-driven Technical Analyst and Program Manager with 31+ years of experience analyzing business and financial processes, identifying improvement opportunities, and implementing scalable solutions. Proven track record managing projects across Retail, Facilities, Finance, Security, and Accounts Payable while maintaining strict budget control. Strong collaborator known for aligning cross-functional teams, gathering requirements, and delivering projects on schedule and within budget.

Sr Analyst, Accounts Payable at T-Mobile (2024-09 – 2026-04)

• Executed SQL-driven SAP payment processes handling 1500+ ACH invoices daily, 500+ check payments, 10 wire transfers, and 2–3 in-house checks while supporting 10+ daily payment investigations and reissuing 30–35 returned checks.
• Developed and implemented reporting for uncashed checks and unclaimed property, partnering with AP teams to complete escheatment processes and reissue payments to suppliers across multiple states.
• Conducted payment research and validation using SAP and JP Morgan Chase systems while managing returned AP mail, vendor communications, and expedited overnight payment requests.

Unemployed at Unemployed (2023-11 – 2024-09)

• Transition period following layoff from T-Mobile, utilizing time for professional development, resume updates, and active job search.
• Maintained industry knowledge and monitored market opportunities across finance and systems roles.
• Focused on family commitments while preparing for re-entry into the workforce.

Analyst, Business Systems at T-Mobile (2020-08 – 2023-11)

• Administered T-Builder system supporting 1500+ retail and dealer locations, managing project timelines, milestones, and construction-related workflows.
• Served as SME for Sprint and T-Mobile data integration, consolidating 30 data points across large-scale datasets impacting retail operations nationwide.
• Collaborated with cross-functional teams to translate business requirements into system solutions, resolving escalations, managing user access, and enhancing reporting and system functionality.

Project Manager III at Sprint (2004-07 – 2020-08)

• Managed facility operations for 1500+ retail locations with oversight of a $50m budget, approving high-volume work orders, invoices, and purchase orders while ensuring financial accuracy.
• Led construction program initiatives by developing SharePoint project systems, creating timelines, assigning resources, and managing end-to-end workflows across multiple projects.
• Directed large-scale store closure program for 600+ locations, managing vendor operations, decommissioning processes, armored transactions, and a $4m closure budget.

Coursework in Business Administration, Accounting – Black Hills State University