Director of Operations
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I'm a results driven Operations Management and Sales Director with extensive experience in Operations & Financial Management, Process Implementation & Improvement, Sales and Marketing, and Customer Service. A leader by example, I find great joy in optimizing business performance through fostering relationships and creating team culture.
Areas of expertise include P&L Assessments and Forecasting, Operations Management, New Business Development, Sales Strategy, Market Research and Analysis, Internal Audit, State Licensing, Staff Recruitment and Training, Performance Evaluation, Process Improvements, Multi-Site Operations Management.
During my most recent position as Director of Operations for a start-up, I built the operations infrastructure from the ground up, established all processes to support sales teams, and am responsible for all financial forecasting, among many other duties that are detailed in my resume.
Over the course of my career, I have honed my leadership style to focus on building strong relationships and optimizing operational processes to achieve maximum growth potential. I understand that operational excellence necessitates both hands-on, detail oriented execution and a strategic, macro-level perspective. I pride myself on excelling in these areas while keeping the bigger picture in mind at all times.
As a forward-thinker, I rely on creative problem-solving skills to ensure sustained success. My leadership experience extends to leading teams of 50+ employees, where my daily motivation lies in surpassing company expectations. Some of my areas of expertise include P&L Assessment and Forecasting, Operations Management, New Business Development, Sales Strategy, Market Research and Analysis, Internal Auditing, State Licensing, Staff Recruitment and Training, Performance Evaluation, Process Improvements, and Multi-Site Operations Management.
Bachelor of Business Administration in Marketing
