Jayon Johnson-Walker
Manager
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About
To obtain a position in the medical field where I can utilize my billing and coding skills to continue my education to reach an administration title. Willing to work up with a team of leaders that is seeking an assistant to teach skills that are adaptable to run a clinic or medical care office. Long term goal is to have own firm of leading medical specialists in limited areas required for state limitations and hospice care.
Experience
Manager - Barclays - Wilmington, DE
(2022-02)
For a global bank that operated in Delaware, In a tenured account receivables position. That specializes in customer experience approach and attentiveness in account management resolution services.
- Negotiated claims and accounts in jeopardy of falling past due, resolved client's issues including and not limited to collections, offered special requests and scheduled appointments for reviews and maintained delinquent files
- Managed general administrative activities to ensure efficient day-to-day operations of the client account maintenance, meeting goals and deadlines for client and customer settlements' options
- Prioritize and manage workload to meet deadlines and provide professional customer service. Working diligently and independently
- Extending special options reviewed by escalations and quarterly reviews of metrics, forecasting and account closures upon demand and credit payment plan options
Education
Diploma - Medical Administrative Assistant - Ultimate Medical Academy (2025)
