Starbucks Barista at Starbucks (2025-03 – Present)
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
Housekeeper at Quality Inn and Suites (2024-05 – 2024-12)
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
- Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
- Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
Food Runner/Expo at Bricks on Boundary (2023-08 – 2024-01)
- Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service
- Collaborated with servers and kitchen staff to prioritize food delivery based on customer preferences and timing
- Maintained a clean and organized work area, adhering to health and safety regulations
- Provided exceptional customer service by promptly addressing any concerns or special requests from diners
- Communicated effectively with the kitchen team to ensure accurate order preparation and timely delivery
- Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers
- Managed multiple tasks simultaneously during busy periods while maintaining a high level of professionalism
- Adapted quickly to changes in customer needs or restaurant procedures, ensuring smooth operations during peak hours
- Worked collaboratively with fellow food runners and servers to create a positive dining experience for guests
Cashier/Customer Service at Moe's Southwest Grill (2022-09 – 2022-12)
Hardees Crew Member at Hardee's (2021-08 – 2022-12)
Food Lion Cashier at Food Lion (2021-06 – 2021-08)
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Security Guard at Harold Affiliates (2020-06 – 2020-11)
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate logs of all incidents, accidents, and daily activities
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Implemented access control measures by verifying identification credentials of individuals entering restricted areas
- Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Escorted employees or visitors when requested for their safety or protection purposes
- Participated in ongoing training programs to enhance knowledge of security protocols and procedures
Little Caesars at Little Caesars Pizza
