Jaytee Dior

Experience in maintaining safety and security in various environments. Demonstrated expertise in surveillance monitoring, incident reporting, and access control measures. Proven ability to collaborate with law enforcement and provide exceptional customer service. Committed to ongoing training in security protocols to enhance operational effectiveness and ensure a secure environment for all stakeholders.

Starbucks Barista at Starbucks (2025-03 – Present)

• Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
• Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
• Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
• Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
• Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards

Housekeeper at Quality Inn and Suites (2024-05 – 2024-12)

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
• Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
• Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews

Food Runner/Expo at Bricks on Boundary (2023-08 – 2024-01)

• Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service
• Collaborated with servers and kitchen staff to prioritize food delivery based on customer preferences and timing
• Maintained a clean and organized work area, adhering to health and safety regulations
• Provided exceptional customer service by promptly addressing any concerns or special requests from diners
• Communicated effectively with the kitchen team to ensure accurate order preparation and timely delivery
• Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers
• Managed multiple tasks simultaneously during busy periods while maintaining a high level of professionalism
• Adapted quickly to changes in customer needs or restaurant procedures, ensuring smooth operations during peak hours
• Worked collaboratively with fellow food runners and servers to create a positive dining experience for guests

Cashier/Customer Service at Moe's Southwest Grill (2022-09 – 2022-12)

Hardees Crew Member at Hardee's (2021-08 – 2022-12)

Food Lion Cashier at Food Lion (2021-06 – 2021-08)

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

Security Guard at Harold Affiliates (2020-06 – 2020-11)

• Patrolled assigned areas to ensure the safety and security of premises
• Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
• Implemented access control measures by verifying identification credentials of individuals entering restricted areas
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
• Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
• Escorted employees or visitors when requested for their safety or protection purposes
• Participated in ongoing training programs to enhance knowledge of security protocols and procedures

Little Caesars at Little Caesars Pizza

High school diploma – Battery Creek High School (2020-08 – 2023-06)