Assistant Department Head - Floor & Decor - Garden City, NY
(2024-08 - 2026-05)
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
Tool world associate - Lowe's Home Improvement - Garden City, NY
(2023-10 - 2024-09)
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Collaborated with the store manager on implementing strategies to improve overall efficiency at the checkout area
Receiving Associate - GardaWorld Security Services - West Hempstead, NY
(2023-02 - 2023-12)
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Implemented quality control measures to ensure all received products met company standards
- Maintained a high level of attention to detail when inspecting incoming shipments for damage or defects
- Maintained accurate records of all received items including serial numbers, lot numbers.
Sales Specialist - Home Depot - Hempstead, NY
(2017-05 - 2023-06)
- Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance Identified sales opportunities and acted on leads
- Assisted with receiving shipments, unpacking merchandise, stocking shelves, and conducting inventory counts as needed
- Resolved customer complaints promptly and satisfactorily, turning negative experiences into positive ones
- Utilized point-of-sale systems accurately to process transactions efficiently and maintain accurate sales records
Administrative Director - Keratin Lounge - New York, NY
(2014-07 - 2017-08)
- Increase sales of service and retail products
- Ensure all employee and company records are up to date and accurate
- Count retail products daily, send over inventory count daily to main office
- Book appointments, and pre-book after clients service
- Partnered with company managers to plan sales strategy
Sales Supervisor - Macy's - Bronx, NY
(2010-10 - 2014-12)
- Provided exceptional customer service
- Resolved register transaction issues
- Verified customer personal information
- Performed onsite, in-store retail sales, as well as online sales
Boatswain's Mate - U.S. Navy - Everett, WA
(2006-07 - 2010-07)
- Qualified line handler, capstan operator
- Armed security
- Participated in over 45 underway replenishment as a deck rigger, signalman
- Received commendation for outstanding performance during a high-stakes mission that resulted in successful completion of objectives
- Demonstrated strong leadership skills by effectively leading teams during training exercises and real-world operations
- Operated and maintained various naval equipment and systems, ensuring optimal functionality at all times
