Zane Brown
Guest service department head
Hire this person
Send a job offer directly to this candidate
About
Professional with 7+ years of experience in operations, recordkeeping, team leadership, customer service, and administrative responsibilities. Experienced in maintaining accurate records, coordinating daily activities, training employees, monitoring operational data, and handling financial transactions. Currently pursuing a BBA in Accounting and Finance with strong attention to detail, organization, and problem-solving skills.
Experience
Guest service department head - McDonald's
(2014-08 - 2018-04)
- Implemented promotional displays to enhance product visibility
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money for opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled cash management duties, including drawer balancing, deposit preparation, and secure transport to the bank.
Assistant Manager - Family Dollar
(2018-04 - 2019-02)
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money for opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled cash management duties, including drawer balancing, deposit preparation, and secure transport to the bank.
Fill plant operator - Coastal welding supply
(2019-02)
- Operated gas production equipment safely and efficiently.
- Monitored production processes to ensure quality standards.
- Conducted routine maintenance on machinery to prevent downtime.
- Collaborated with team members to improve workflow and efficiency.
- Maintained accurate records of production and equipment performance.
- Adhered to safety protocols to create a safe working environment.
- Trained new operators on equipment operation and safety procedures.
- Assisted in troubleshooting equipment issues during operations.
- Closely inspected equipment for safety problems, leaks and wear and tear.
- Performed physically demanding work, including lifting, carrying and moving heavy objects.
- Performed tests and maintenance using specific instruments, equipment, and tools.
- Used forklifts, pumping equipment, and air compressors frequently.
- Maintained correct temperature, levels, and pressures on process systems and equipment.
- Checked gauges regularly to ensure proper functioning of equipment, indicators, and meters to ensure optimal performance of plant system
Education
High School diploma - Vidor High-School (2016) Vidor TX
BS - Management, Accounting, and Analysis - Lamar University (2025-08) Beaumont TX
