Jeannie Calderon

Business operations and administrative management professional with extensive experience supporting leadership, managing complex calendars, coordinating meetings and travel arrangements, overseeing organizational operations, and improving business processes. Skilled in executive and administrative support, financial oversight, event operations, CRM systems, and cross-functional coordination. Highly proficient in Microsoft Office, Adobe, database management, digital communications, and AI-assisted workflows; recognized for developing practical solutions and delivering measurable results.

Licensed NY Real Estate Salesperson at K. Fortuna Realty (2012 – Present)

Concurrent practice.

• Manage residential sales and rental transactions, coordinating buyers, sellers, attorneys, lenders, inspectors, and property owners; negotiate offers and track contract deadlines.
• Maintain OneKey MLS listings, marketing materials, transaction documentation, and timely client communications.
• Coordinate calendars, appointments, property showings, meetings, and travel arrangements for clients and transaction participants; manage competing schedules, follow-ups, and time-sensitive deadlines.

Fund Administrator / Secretary Treasurer at Local 947 Health and Welfare Fund (2023-10 – 2025-09)

• Directed daily administration and confidential records for a health and welfare fund serving 400+ members; liaised with members, carriers, administrators, consultants, and accountants.
• Designed an Excel reconciliation process that uncovered billing and enrollment discrepancies, overcharges, and missing credits, recovering approximately $80,000.
• Oversaw contributions, account balances, financial reporting, audit preparation, year-end records, COBRA and eligibility issues; tracked discrepancies through resolution.

Special Events Manager at Westchester Reform Temple (2022-01 – 2023-10)

• Managed religious observances, member programs, and recurring hospitality operations, coordinating vendors, catering, facilities, schedules, and staff communications.
• Maintained event calendars and coordinated meeting schedules, staff coverage, vendors, and logistical details across overlapping activities.

Business Operations & Presentation Systems Manager at CrossBorder Solutions (2019-02 – 2019-10)

• Engineered an interactive, multi-country sales presentation system in Adobe InDesign with country-specific highlighting across nine pages; exported materials for use in Adobe Acrobat and PowerPoint.
• Managed sales presentation preparation and CRM organization, equipping salespeople with prospect lists, client information, and materials aligned with their pitches.

Database Manager at Academy Bus Company (2017-09 – 2018-05)

• Led conversion of legacy DOS records into BusHive, including data extraction, cleanup, mapping, verification, and employee training.
• Supported booking and driver scheduling and processed ADP payroll for more than 100 drivers.

Special Events / Database Coordinator at SUNY Maritime College (2015-09 – 2017-01)

• Managed alumni, donor, and campus events, including Homecoming and the Admiral’s Scholarship Dinner, overseeing budgets, contracts, registration, communications, and on-site execution.

Special Events Coordinator at Pace University (2013-02 – 2015-09)

• Coordinated multi-campus events and commencement ceremonies, managing venues, catering contracts, schedules, event materials, and on-site logistics.

Administrative, Database & Operations Assignments at Brooke Street Staffing (2013-02 – 2020)

Overlapping assignments.

• Completed assignments in corporate, education, nonprofit, and service settings, supporting databases, bookkeeping, scheduling, reporting, mail merges, and data cleanup.

Associate Director of Advancement at Sisters of the Divine Compassion (2004-02 – 2011-10)

• Coordinated fundraising events, donor outreach, golf outings, and advancement communications; solicited contributions and worked with volunteers, committees, vendors, and leadership.
• Built an Access constituent database and led migration to Raiser’s Edge, including data mapping, staff training, and segmented communications for approximately 20,000 records.

Raiser’s Edge Database Consultant at SUNY Maritime College (2004-01 – 2007-09)

Concurrent.

• Implemented the college’s first Raiser’s Edge donor database; trained staff in conversion, reporting, procedures, and ongoing database use.

Founder | Business Operations & Digital Marketing at Woof Wagon (2026 – Present)

Concurrent entrepreneurial experience.

• Founded and manage a direct-to-consumer pet food business, overseeing pricing, sourcing, customer relationships, marketing, order fulfillment, and delivery coordination.
• Develop order-tracking and customer-service workflows, digital forms, product information, and branded communications.

Liberal Arts Coursework in Liberal Arts – Westchester Community College